[Resolved]  Mpokket — Harassment, verbal abuse, threatening and cyberbullying.

Dear sir/ ma'am
My name is Towseef Bashir. I belong to the UT of J & K. I have been getting harrasing and threatening calls from the Mpokket correspondents over the period of one year and have been threatened with case filling and criminal action by the agents. My family, relatives and friends are getting abusive calls from the company agents seeking loan repayment which i borrowed in 2020 but couldn't repay due to lockdown curbs and the very high interest rate. They are charging me about 15000 interest which is nearly twice the loan amount. I asked to pay the loan in installments but the agents have been abusive and are continuously threatening and defaming me everywhere. I understand that the financial system cannot be of such a filthy stature to call someone's mother and ask her to sell her jewellery and threatening her with criminal action otherwise. I have been expelled from my home due to the repeated abuse and harrasment that my family has to face. Kindly intervene and help me. I am helpless against their repeated abuse. I am a student and financially dependent on other people's givings. Please help me. These people are pushing me towards suicide. Please sir. Wave them off of my head.
Regards
Towseef Bashir
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Sep 29, 2023
Complaint marked as Resolved 
Feb 23, 2022
Updated by Towseef Bashir
Email: [protected]@gmail.com

Verified Support
Aug 27, 2023
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Verified Support
Aug 27, 2023
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Complaint comments 

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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We would certainly get in touch with you & resolve your concern.
We would certainly get in touch with you & resolve your concern.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

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