[Resolved]  Mpokket — Harrassing, No response from authority

I paid a loan a time ago but they kept harrassing me through calls and messages, even they hacked my phone book and started harrassing my family, my relatives and friends without any reason. I mailed them about the issue and got a call. They asked me for proof. When i asked them to delete my account they said, Write a mail to us and we will delete. I wrote the mail 3 times and they haven't done the work. After sometime, i tried to call them for deletion of my account but they have no incoming enabled. Then i tried to contact them through whatsapp, and someone named trevor replied, he asked for my details and checked. I asked him to delete my account and he said mail us, I can't delete. I told him i have done that mail work several times and asked why a user can't delete his/her account? He simply blocked me on whatsapp. Worst service ever.

I don't want them to access or use my data that's why wanted to delete the account but they are not doing the job. A users privacy is at high risk until they delete the account.