[Resolved]  Mpokket — i make loan repayment of mpokket but my amount debited from account and mpokket system said you payment fail

I paid my loan amount of 2708, after that it was showing repayment under process and then after few minutes it is showing that the repayment has failed. I paid the loan amount through debit card (Screenshot is provided), as you can see payment has been made to mpokket and it was successful. The amount was paid but it is still showing that loan is due and the repayment has failed
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Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response
Hi Kulkarni,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.
Complaint comments 

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We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
Hi Saik777,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

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