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[Resolved]  Mpokket — I'm complaining about the Mpokket Staff and the customer

I had taken money from this, when I am in studying period and due to certain reasons of medical and lockdown I have no money to pay them back, I have said them to wait unitill i get a job, i'll definetly pay them back, but mpokket team limits out their boundary by conatcting my relations and multiple times call during day which have uncertain questions to answer.

I have multiple evidences that this company only working to harash the poor family, Now I am able to pay them back, but I am writing this for its business removal. They charged me 12k of 6k amount as penalty and fine in just 121 days
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Mar 18, 2024
Complaint marked as Resolved 
Verified Support
Feb 15, 2024
mPokket Customer Care's response Hi Sujith,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.
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We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
Hi Sujith Sujii,

Our team has spoken to you & we believe your concern has been resolved.
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    +91 33 6645 2400
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    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
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