[Resolved]  Mpokket — Loan payments

Dear sir/ mam,

I have taken loan last year may 2022..due to some reason my payment has been delay, I received call from Mpokket that time i was not able to pay payment through Mpokket app then customer care guide me and provide me bank details for make payment I make payment and share the details to him, he told me your payment will reflect in App within 2-3 days after that I delete my app..
I didn't receive any call and msg from Mpokket so I thought payment has been done..
After one year today I received call from Mpokket team she told me your payment is pending kindly make payment I checked in app still payment is pending..
She told me, fraud has been done with you..
I don't know what happened with me..
She told me if you will not make payment we will call you reference no.
Kindly help me to resolve my issue and check..
Kindly waive my penalty I'm ready to settle loan from app..
Pls waive my penalty..
My conditions is very poor I left my job currently I'm study on loan
Pls help 🙏

Regards
Abhishek mishra