[Resolved]  Mpokket — Loans cleared but showing active on CIBIL

Dear Mpokket team,

I've cleared all my dues with the interest levied and there are no active loans on my name in Mpokket. I've observed that loans are still showing active on my name in CIBIL. Hereby requesting you to provide me the NOC ( No due certificate) and update the CIBIL report. Also, I've received the repayment receipt from your end for all the cleared loans. My email id is [protected]@gmail.com
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Mar 9, 2024
Complaint marked as Resolved 
Verified Support
Feb 07, 2024
mPokket Customer Care's response
Hi Pavan,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, you have been already provided with No Due Certificate.

Regards,
Team mPokket.
Complaint comments 

Comments

Hi Pavan,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, you have been already provided with No Due Certificate.

Regards,
Team mPokket.
Yes right. Same condition my loan .

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