[Resolved]  Mpokket — Mpokket support claims they have no idea about [protected]@mpokket.com

I had availed loan from Mpokket when i was a student, when i was unable to pay i reached out to Mpokket regarding extension and they agreed verbally over an email, and later after three days started calling my reference numbers and harassed them to pay on behalf of me, we later failed a case with the nearby police station and the calls stopped and when i contacted them back they didn't care to reply back. Now they started emailing with a threaten to put my job at risk, later after a long conversation with 12 different employees for 180 hours, one of the supervisors agreed to waive the fine amount and agreed to share a link to repay in full, I did as a good customer and was happy my loan was closed, but i started getting calls again and when i emailed back to the same email thread no replied, now customer call centre support team leader, Mhd Saleem(sorry if the name is not spelled right) claims there is no such supervisors team, now asking to repay the due amount with extra charge's, i am not willing to pay more and if there is such team called supervisors, let them handle and get it resolved,