[Resolved]  Mpokket — Plzz Waived off my penalties and close my account

I have a very old customer relation in mpokket
Few months back i will not able to pay 6000 loans for my family and job issue...then mpokket as a penalty ask to pay 10, 000 which is very high . I'm not currently in situation to pay such amount..so i want to request mpokket to waived off my penalties then i will pay my loans now and close my all loans.
Registered mobile number - [protected]
Name- Karthik Jampana
Pls waived off my late fee and contacted me for payment in this number
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Mar 11, 2024
Complaint marked as Resolved 
Verified Support
Feb 09, 2024
mPokket Customer Care's response
Hi Karthik,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
Complaint comments 

Comments

Hi Karthik,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Hi Karthik,

Our team has spoken to you & we believe your concern has been resolved.
Hi Karthik,

Our team has spoken to you & we believe your concern has been resolved.

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