[Resolved] Mpokket — Unethical Behaviour

Sana Chauhan

from Wardha, Maharashtra

Jan 19, 2024

Address:	kolkata
Website:	www.mpokket.in

I have took the loan of 5k from mpokket as i repaid all the due before when i took the loan and now i cannot repay the loan as i need sometime to repay it and they have doubled the amount of the loan i took and they are harassing me over the calls, calling my relatives and my parents and i am the only girl at my house they are creating the bad reputation of myself and it is so frustrating because of the harassment i don't know what to do and it is so depressing. please let me allow to pay the actual loan amount i have taken i can't repay the double amount as i am a student and don't let people thing to do something more because of your harassment

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Jan 20, 2024

Complaint marked as Resolved

I got a call from nirav sir and they asked me about my reasons and even given me off on wavier penalty and he was really humble towards the customer problems how one should be while dealing with challenges and even asked me when i can pay the amount. Thank you for the help mpokket

Verified Support

Feb 07, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

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Comments

mPokket Customer Care

from Kolkata, West Bengal

Jan 20, 2024

Verified Support

Hi Sana,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Sana Chauhan's [Complaint's author] reply, Jan 20, 2024

Number : 9766259710
Mail : [email protected]

mPokket Customer Care's response, Jan 20, 2024

Verified Support

Hi Sana,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.