Hi my name is raj ann I'm medical student at anand, Gujarat. I have hero Honda hunk bike which I purchased 4 years ago it had zapper tubeless tyres, few weeks ago I noticed cracks in my rear tyre so I went to near by mrf tyre where they said me that the tyre has got 6 years of Warranty so I you fit new tyre now for 2400, if your claim for replacement will be accepted than we will have you back after deducting some amount so I paid 2400 to MRFtyre, Anand trustin them to do right thing a week back I received this message from MRF "Dear customer, your claim item under No.[protected]Sl.No.[protected]) is accepted against payment of Rs. 782.00 /- incl. VAT. For details contact dealer." So I went back to dealer. I was happy until they said you will get only 700 rupees out of 2400 rupees you paid and we never said that we will pay back your money, we are here to make money not to help you they said.
I fill cheated by your dealer. I don't earn I could have wait easily for one week for replacement if I was told so. When we resisted we were bullied by owner and his father. I plead you to take action against this dealer and help me getting my claim in right way. This is a moral issue and I expect company like MRF to help me out. The dealer earned 1800₹ by selling single tyre to me.please take action Was this information helpful? |
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