Greetings
I am writing to bring to your attention an issue I have been experiencing with the tires on my Renault Duster 85 PS RXS. I purchased the car on 31st December 2019 and have been using it regularly since then. Recently, during a routine service check, my service partner TVS Renault Service identified that four of the running tires on my car, which were manufactured by MRF, are damaged.
After further inspection, it has been suggested that the damage may be due to some manufacturing problem. As the vehicle is still within the warranty period, I would like to request that MRF replace the damaged tires at the earliest.
I believe that as a reputable tire manufacturer, MRF takes customer satisfaction seriously and will take prompt action to resolve this issue. I look forward to hearing from you soon and appreciate your attention to this matter.
Kind regards
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