MRF Tyres — Crack in new tyre

Tuaman

from Hindaun, Rajasthan

Address:

Goods Shed, Down Yard, ECR, Mughalsarai, Dist- Chandauli

We have purchased 1 Hydra (Crane) Tyre with size 13.00-24 on dated 03.08.2020 from Satguru Nanak Tyres, Nadesar, Varanasi, with Invoice no 602 dt. 03.08.2020, but found crack in tyre after 5 months of purchase. We have made complaint to the dealer but they are denying to change the tyre. We are sending you photograph of tyre. Invoice could not be added due to space problem. We could sent it to you separately if required. Kindly help us by replacing the same

Amit Kumar Rai
HR and Admin,
Tuaman Engineering Limited
[protected]
email- [protected]@tuaman.co.in

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Comments

Tuaman

from Hindaun, Rajasthan

Dear Sir,
We have sent the defected Tyre to dealer M/s Satguru Tyre, Nadesar, Varanasi and they sent it to your complaint cell for check, but we are sorry to inform you that your people rejected our complaint by informing us on mobile SMS that there is no manufacturing defect with reference no[protected]Sl. No.3E[protected]. Kindly consider our complaint as we are your regular customer having 2 hydra, 4 pickup, 1 Bolero, 1 Sumo and 1 Swift Dzire.
Looking forward for your kind help.
Thanks and Regards
Amit Kumar Rai
Tuaman Engineering Ltd.
Mughalsarai
Chandauli. [protected]