MRF Tyres — material defect

I bought a mrf tubeless tyre for my volks vagon vento car on[protected] from one narikot tyres, pathiripala, palakkad district, kerala. On[protected] when i was driving the vehicle in state highway, the tyre became flat and i stopped the vehicle then and there. Though 7 months were over after purchase, the vehicle was not plied occasionally. So there was no much wear and tear. I handed over the tyre to the shop and on inspection it is found that there is no damage in the outer portion but the side portion is damaged and opined that it is a manufacturing defect. So i registered a complaint on[protected] and on[protected] i got a message in my mobile number[protected]Sl no. 5217) stating that no manufacturing defect is found. The act on the part of mrf is totally irresponsible and unlawful trade practice and such an act is not expected from them, a reputed company. The dealer says, they have nothing to do with.

From my experience from the dealer and manufacturer, i am of the opinion that please do not by any product from mrf as there will be no responsibility to the dealer and you will get a message in your mobile as rejected if you complain about the product.

Now i opted appolo tyre from where i got an assurance of full replacement for any damage if occurred within 2 years.

I am prepared to file a complaint before the consumer redressal forum, palakkad and i will update the outcome of case.

Thanks and regards