MRF Tyres — mrf bike tyre/ tearing both sides.

I sent this as a email to "[protected]@mrfmail.com" on 20-4-20 but still i doesn't get any response from the mrf team. It's really irritating me alot. Anyhow i'm providing the same info again in this box.

I bought a mrf 120/80r17 revz tyre on 25-2-19 in the kamarajapuram mrf tyre showroom. I noticed so many cracks on the tyre in 31-12-19 that day itself i went to tyre show room where i bought the tyre. Service man's also noticed the same and they explained usually it happens these cracks, but those will not affect the tyre. But nowadays the cracks are increasing (Attached snapshots). I bought my pulsar 180 bike on 2016 i used 3years eurogrip tyre there was not even single crack until i changed the tyre. This mrf tyre and explanation of the service man really disappointing me alot...