MRF Tyres — mrf tyre (tata hexa xta 235/55 r19 105v))

Address:

Thane, Maharashtra, 400601

The tyre got busted badly while in driving last Sunday, luckily, for slow speed, the SUV was under control. The complaint was submitted to the Concorde Motors Thane for frequent tyre punctures in 2 out of 4 tyres. The service centre seems to have launched the request for inspection, but there us no response yet. The poor service from tata as well as from mrf. Can I have the escalation matrix at both of these organizations? Don't know where to go now, it's a personal loss of 20k per tyre, plus harrassment due to tyre health limitations