MRF Tyres — Premature failure of brand new tyre

Address:

500056

I purchased new MRF Tyres on 03 Jan 17 from MRF tyre Dealer Singh Tyre World, MRF Tyres, RK Puram, Sainikpuri, SECUNDERABAD -500056. One tyre was defective resulting in damage to brand new tyre. Dealer refused replacement and instead took the tyre to send it to company on Tuesday (10 Jan 17). I have not even driven 100th after the tyre was installed and aligned for which I paid Rs.200/- extra. The details of bill and claim forwarding docket (CFD) are attached for ready reference. The dealer is not customer friendly and does not even provide credit card payment services without charging extra. No bill or print out is provided for alignment done by this dealer.