MRF Tyres — returned tyre not checked perfectly and regarding arrogant behaviour of complaint handling person

Address:

759018

I have returned a mrf tyre which have air damage.. After that the concerned authority sent me the below message: you can find the tl no and concern person contact no.

Dear customer, we confirm registering your 205/65 r15 94h ztx-a1 tl under no.[protected]Sl. No.2417). For details contact [protected].

However after 3-4 hr, another message came and they told that it had physical damage and not had manufacturing defects. I just want to inform you that, yes there was physical damage that i have repaired it due to puncture. But air damage is also there. These people did not checknproperly and by seeing only physical damage they returned it back.. While calling in the given no in message they argued and cut the call.

If you will do like this.. What we costumers can do?? Please do the needful in this matter..

Thank you
Ambika prasad baral
Mob: [protected]