MRF Tyres — tyre damaged the same day of purchase

Address:

Palakkaparambil, DMC Road, 682024

We have purchased 2 pairs of new mrf tyres on 17th for our ford ecosport. On 20th night on our journey to thrisur from kochi with 2 little kids, 2 tyres tore up in very bad condition. At first sight itself, it's noticed that the manufacturing quality defect from mrf end unless and until it won't happen in nh66, were we are regularly travelling. It is very pity state to get informed that we will not get replacement or not ready to compensate it. They are saying company can't do anything on it to replace or compensate it
We may file complaint against to consumer court if you are not taking remedial action to compensate our lose of money and time. Company itself spoiling the image by not addressing the accidental complaints faced by your valued customers.

We will place the post everywhere in the social media to reach it to the concerned authorities until our issues are settled.

It is very sorry to face such irresponsible answers from mrf head office.
Many tyre companies admires that there are tyres coming up in bad condition with out quality control tests.