MRF Tyres — tyre replacement claim item no.[protected]

Address:

Dungarpur, Dungarpur, Rajasthan

Dear concern,
I am older client of mrf tyres from 15-16yrs & i have purchase your product again 155/65r14 75s zlx tl[protected] invoice no.117 for my wagonr car.
I found some defect in tyre so i was move to dealer point at lucky tyers care durgapur for help me out about the product. Dealer seen all situation of product & it has been observed that a bubble came on tyre & he had taken this product for replacement but your customer care is not proper for customer. I have talk to claim officer mr. Abhilash (Purohiton ki madri by pass chouraha, udaipur raj.) he told me to pay charges for replacement.
It is the first deal with your company that i am facing much irritation & hopeless regard. It’s a manufacturing fault, then why should i pay money for the product.
I am not moving for consumer court, its humble request to mrf tyres, invoice & claim receipt attached below. Kindly help me out & do the needful.

Regards,
Pramod bhatt
Territory manager
Sbi life ins.co. Ltd.
[protected]