MRF Tyres — tyre replacement problem

I had purchased 4 tyres from 'Tyre bay' stadium by pass Palakkad for RS[protected]×4) on[protected]as per the bill No 3344 and SL.no 4217). Before 500 km one tyre punchered and I approached the dealer the examine the tyre and found an air leak on the side of the rim then the staffs of dealer fill the air and hit the tyre heavily with a hammer repeatedly but could not stop the air leak then they removed the tyre and clean the rim (rest) and cleared the air leak but after one month (Jan 23-2018) the same tyre punchered the staff examine and said that the tyre could be used and advised to register a claim for replacement and I register a claim on[protected]. But the dealer informed me that the claim got rejected because the complaint was occurred by hitting hard. I am sure that the punchered occurred by hitting of the staff of the dealer by the hammer to stop the air leak on the side of the rim. Hence I request you to take necessary step for replacement. I hope a favorable reply at the earliest

By
Kumaradas.T
[protected]