MRF Tyres — warranty claims

Address:Address : Manikantha.g... House no: 160# 6th word Sriram nagar ..Ganagavathi (Taaluk) Koppal (District) Pin code. 583282 karnataka

Dear mrf team,
Two months back i had purchased mrf two wheeler scooty tubeless tyre from nearest shop in sriram nagar, gangavathi, (Taluk) koppal, (District) karnataka 583282. Though the guarantee was given for 1 year but the tyre got teared within two months of purchase. Local shops are not response for replacing the tyre. I would request you to assist me in this regard.

My details
Mr. Manikantha. G phone number: [protected] & [protected]
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MRF Tyres customer support has been notified about the posted complaint.
May 10, 2020
Updated by Mani Phani Gudala
Dear MRF Team,
Two months back I had purchased MRF two wheeler scooty tubeless tyre from nearest shop in Sriram nagar, Gangavathi, (Taluk) Koppal, (District) Karnataka 583282. Though the Guarantee was given for 1 year but the tyre got teared within two months of purchase. Local shops are not Response for replacing the tyre. I would request you to assist me in this regard.

My details
Mr.Manikantha.g phone number: [protected] & [protected]
Complaint comments 

Comments

Dear MRF Team,
It's been around 2 years I had taken MRF tyre ZV2K (175/70R13 82T) for my Hyundai GETZ. and it's been 7 months the tyre is damage, I am continuously trying your authorise dealer of Nagpur and he is continuously saying that this "model is not available".
though it was lockdown but at least some action should be taken from your end, Same problem happen 1 year ago with different tyre but it was resolved, but the question. is why it is happening every time and it is delaying to get the services?
in this lockdown there is a major need of car and we are trying to get services from the month of January still it is the same.
how any service can be delayed for 7 months? and how anyone can expect this from this kind of huge MRF Tyre company?
I want now an immediate action regarding the same and I want my tyre to be replaced with new one.
attachment are attached below with tyre condition and with bills.
kindly do the needful and do some action ASAP.

Regards,
Hemant Akre
+91-[protected]

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