| Address: | Mrf Office, Campal, Panaji | | Website: | www.MRF.com |
So I happened to purchase 100/90-18 Zapper rear tyre for my Bajaj Pulsar back in 2020 and at the time of purchase it had a small cut on the rim.
I did not notice it immediately but after about a year it had grown to the extent that it was noticeable. I visited nearby MRF Office in Campal, Panaji to bring this issue to light but unfortunately the person in charge of handling manufacturing defects was out of state (to Kerala) on long leave. Since i am also an employee, it was difficult to take leave and run after the tyre issue.
Coming to the present, since the cut had grown quite a lot i had to visit the same office again where i came across Mr, Ragul T., the service engineer who was very adamant and was unwlling to admit that such damage was possible and advised me to install a new tyre and told that fitment also will be available at the same outlet. To my knowledge No MRF outlet in Goa provides two wheeler tyre fitment since past 5 years which i promptly conveyed to him.
When i went to the MRF showroom the staff denied me tyre fitment and i had already paid for a new tyre on his advice. Mr.Ragul T is responsible for causing misunderstanding as i would not have purchased a MRF tyre if i knew fitment would not have been provided.
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