Mrfit.in — no delivery no response

Address:Udaipur, Rajasthan, 313001
Website:Mr.Fit

I have placed an order for sweat slim belt with order id[protected] on 06 nov 2017, made online payment od rs. 1499. As per standard it should be delivered in 4 days, but it did not reach to me and if you try to call customer service it shows number switched off. I wrote them as well but no response seems like its fraud website/ company coz post placing order there is no way to contact them as i mentioned contact number always shows switched off. Whenever i tried to tack my order it shows "your order status confirmed a week ago". Through this forum i request to cancel my order and refund
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Anyone took any legal actions,

You ca complaint in Consumer Affairs toll free number
[protected]

http://consumerhelpline.gov.in/convergence-partners.php

Department of Consumer Affairs
Ministry of Consumer Affairs, Food & Public Distribution Government of India
I am purchaserd mr fit tracker pro from mrfit.in website...but they sent a cheap Chinese product... Nobody can respond now..i am attached fake product in this message.
And also uploaded screenshot website page..

dramji555's reply, Jan 16, 2019
And also update my order details
Zorama Khawlhring's reply, Jun 21, 2021
Do you have any idea where MrFit headquarter is? Which state are they from?
Hi,

I bought a Mr Fit tracker and I received a wrong product, its not the same as on the website.

I have returned the product and ask for refund but its more than 18 days they have not refund the money.
I have called many times and mailed also only getting reply that we have forwarded your request to refund department or Senior team. order number[protected].

Never purchase any product from them. (https://www.mrfit.in)

Regards,
Anil K
Request to take strict action on https:/www.mrfit. in false promise take full money and give incomplete product reply on issue for 2 days and then their number [protected] is switched off. I got incomplete product and yesterday customer lady told will send u product and u will get msg last 3 days behind her gives reason of festival no refund no product and today contact no is switched so much money they must be making by cheating customer. My order no was 21373337
Request to take strict action on https:/www.mrfit. in false promise take full money and give incomplete product reply on issue for 2 days and then their number [protected] is switched off. I got incomplete product and yesterday customer lady told will send u product and u will get msg last 3 days behind her gives reason of festival no refund no product and today contact no is switched so much money they must be making by cheating customer. My order no was 21373337

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    Udaipur
    Rajasthan
    India
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