M/s Tolexo — Dr. morepen glucometer bg 03- wrong supply

Address:201307
Website:tolexo.com

I had ordered 2 nos. Of dr. Morepen gluco meters with 50 strips vide order no. Tod[protected] but only strips were supplied on 18.03.2016. When the short supply was informed to tolexo, they refused to supply meters or compensate and demanded reverse pick up. Now they are causing problem in reverse pick up.
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Tolexo customer support has been notified about the posted complaint.
Complaint comments 

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Dear Mr. Garg,

Greeting from Tolexo.com !

We really apologize for the inconvenience caused to you.

As discussed with you, we would like to inform you that reverse pickup of the delivered item has been successfully completed and your amount has also been refunded on 11th of April'16.

Please be informed that you can track the refunded amount with the below mentioned UTR details.

UTR number : CITIN[protected]

We assure you that you will not face such issues in your future transactions.

Best Regards,
Ashish Piplani

Non delivery of goods

I ordered for drilling machine and adjustable spanner No #TOD[protected] & #TOD[protected]. I could not trace it now,

Please let me know the correct date of delivery
Tolexo Customer Care's response, Jan 28, 2017
Verified Support
Dear Kanchana,

Greetings from Toelxo.com!

As per the confirmation of the above-given orders, we have found that both of your orders have been successfully delivered. Hence, we are closing your complaint from our end.

Thank you for reaching out to us and supporting us in this regard.

Best Regards,
Ashish Piplani

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