[Resolved]  MSTRC — Twice Payment for Tikit payment Deducted bu t tikit not received

Address:

139/2b/2, Flat no 10 madhu

Hello,

I have booked e-ticket via Msrtc booking window yesterday. I used HDFC credit card while booking a ticket.
Total amount Rs.881.56/- cut from my bank account.
Transaction status - success
I checked "my tickets"on msrtc web site, but ticket status was not available nor i have received booking confirmation sms.
I checked the "availability of the seats" which i have booked, but, it was showing seats are available on msrtc site even after my booking.

I booked the seats for 2nd time and again Now i am Using UPI Payment geteway Rs.881.56/- cut from my Bank of baroda account.
The same story - i have not received booking confirmation sms and still, the same "seats are showing available" even after my 2nd booking.
Transaction status - success and got transction id Also

I have sent emails to following ids and call the following phone numbers but no response -

Requesting refund for both the transactions.

Regards,
Mandar Mehendale
Email Id : lic.mandar @gmail.com
Mobile No [protected]