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MSTRC Complaints & Reviews

V
Vivek phadol
Jan 16, 2024
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Payment done but ticket are not booked

Respected Sir / Madam,

On 07/01/2024 at time 12:21 AM . I booked my tickets of two of price ₹950 from Nashik Phata, Pune to Nashik CBS, Nashik . The payment had been done but I didnt recieve tickets. So its my humble request to look into this matter and please solve it as soon as possible....
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mandar mehendale
from PUNE, Maharashtra
May 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Twice Payment for Tikit payment Deducted bu t tikit not received

Address:139/2b/2, Flat no 10 madhu

Hello,

I have booked e-ticket via Msrtc booking window yesterday. I used HDFC credit card while booking a ticket.
Total amount Rs.881.56/- cut from my bank account.
Transaction status - success
I checked "my tickets"on msrtc web site, but ticket status was not available nor i have received booking confirmation sms.
I checked the "availability of the seats" which i have booked, but, it was showing...
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M
Minu06
from Mumbai, Maharashtra
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Not giving back the change post payment for ticket

Address:Mumbai City, Maharashtra, 400058
Website:public.msrtcors.com/ticket_booking/index.php

I travelled to pune on mon and came back on wed. Both the times i booked shivneri. The fare while going was 436 & while coming was 516. Conductor dint gave the change of rs.4 both the times. This is not at all accepted. If they aint returning the money that means how much are these guys making apart from the profit earned from the tickets?? That to which has no accountability which means it goes straight into their pockets???...
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