Claimed

Mswipe Technologies Complaints & Reviews

3.3
Updated: Jul 15, 2025
Complaints 1145
Resolved
735
Unresolved
410
Contacts

File a complaint to Mswipe Technologies

Having problems with Mswipe Technologies?

File a complaint and get it resolved by Mswipe Technologies customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mswipe Technologies reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vijendra ahirwar
Jan 26, 2022
Resolved
Report
Copy
Resolved

Address: H-7, T-Camp khichri pur, East delhi

Hello my name is vijendra Kumar R/O East Delhi, I m sbi account holder my account is continuously debit with Rs-300 till date from dec to Jan they debit total Rs 900, without my knowledge and confirmation they debited continuesly it's total pathetic 😡, kindly refund my whole amount on immediate basis,

Vijendra Kumar
State Bank of India
IFSC- SBIN0004800
A/C [protected]
Cont- [protected]
Mar 1, 2022
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Jan 26, 2022
Updated by Vijendra ahirwar
Kindly refund this amount on immediate basis.

Verified Support
Jan 28, 2022
Mswipe Technologies Customer Care's response
Hi, Vijendra, We tried to reach you on [protected] but were unable to get reach you, so please share your feasible time and registered contact number with Mswipe, so we can get in touch with you. Regards, Mswipe.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jyothi Abhi
    Jan 25, 2022
    Resolved
    Report
    Copy
    Resolved

    Hi... My business has been closed 5years ago, and surrendered the mswipe machine to the respected company..But the rental amount is deducted now from my account.. on January 12th 2022 the amount of 300Rs is deducted..And again today that is 25th January 2022 The amount of 300Rs deducted three times back to back it is the total amount of 900Rs today and 300Rs on Jan 12.. So credit my money back to my account...
    +2 photos
    Mar 9, 2022
    Complaint marked as Resolved 
    Mswipe Technologies customer support has been notified about the posted complaint.
    Verified Support
    Jan 25, 2022
    Mswipe Technologies Customer Care's response
    We are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at [protected]@mswipe.com. We will help you at the earliest.
    Jan 25, 2022
    Updated by Jyothi Abhi
    Hi... My business has been closed 5years ago, and surrendered the mswipe machine to the respected company..But the rental amount is deducted now from my account.. on January 12th 2022 the amount of 300Rs is deducted..And again today that is 25th January 2022 The amount of 300Rs deducted three times back to back it is the total amount of 900Rs today and 300Rs on Jan 12.. So credit my money back to my account...

    Jan 25, 2022
    Updated by Jyothi Abhi
    I have already sent a complaint through mail..so kindly check and resolve the issue as early as possible..
    Jan 27, 2022
    Updated by Jyothi Abhi
    TBK[protected] This is the complaint number.. It has been 48hours i have raised a dispute, but I have not got any mail from the company regarding the same.. kindly resolve the issue and refund the amount as early as possible..
    Verified Support
    Jan 31, 2022
    Mswipe Technologies Customer Care's response
    We are extremely sorry for the annoyance you faced. We have shared your concern with our team and they will contact you within 24 hours. Your patience is immensely valuable. Regards, Mswipe.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      khuranabhupesh
      from New Delhi, Delhi
      Jan 19, 2022
      Resolved
      Report
      Copy
      Resolved

      Swiped own card, Amount not returned

      Address: New Delhi

      I have a Mswipe Machine, I swiped my own Credit Card for Ra. 15000/- by mistake. I requested thru app to refund back the amount in the card but its over a week now but neither the amount is returned back in the Card nor Credited in my Savings A/c. The request submitted is also removed from the app. Customer care people said it will be refunded back in account with in 7 days but now its over a week but still amount is with Mswipe only....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      R. Raj Thilak
      from Chennai, Tamil Nadu
      Jan 12, 2022
      Report
      Copy

      Address: Chennai

      Dear Team,
      This is Raj Thilak (User ID: [protected]) from Chennai and I am now not having a relationship with mSwipe.
      I surrendered and closed my mSwipe account three years ago.
      Last month, I had an ECS deduction of Rs.350/- from mSwipe from my bank account.
      I was informed by my bank manager that the ECS mandate agreement with mSwipe was still active and they had not canceled it.
      I wonder that before three years, I personally visited mSwipe office near Redhills and submitted the termination/ surrender form.
      Also for not handling the device I was charged more than Rs.5, 500/- which was debited from my bank account.
      After three years, on today (12/01/2022) I am getting another deduction of Rs.350/- from my bank account.
      The lost device was found a year back and with me.

      My concern is
      1. Permanent cancellation of mSwipe account along with the ECS mandate agreement presented with my Indian Overseas Bank account.
      2. I need my rental deduction back in my bank account
      3. Now the lost device is available with me and I will surrender it. Instead, I required the refund of the device's lost cost (Rs.5, 500/-) deducted from my bank account.
      Mswipe Technologies customer support has been notified about the posted complaint.
      Verified Support
      Jan 13, 2022
      Mswipe Technologies Customer Care's response
      Hi, Raj, Apologize for the inconvenience caused to you. we have forwarded your details to our accounts team. Our team will check and update it within 3 working days. Please find your reference number: TBK[protected]. Regards, Mswipe.
      Jan 24, 2022
      Updated by R. Raj Thilak
      Till now there is no response. Only one month deducted rental (Rs.350/-) has been reversed. Ensure the refund for device charges & provide NOC with acknowledgement for cancellation of ECS mandate.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rahul_1593
        Jan 8, 2022
        Report
        Copy

        Address: Parvati Hardware And Sanitary Store, Pinjore Kalka Highway

        Hi,
        I Parvati hardware and sanitary store, pinjore had deinstalled mswipe pos machine in 2018 but now you are again deducting rental from my account. May i know the reason ? Why this fraud is being done ? Attached is the deinstallation from also
        Regards
        Rahul Aggarwal
        [protected]
        +1 photos
        Mswipe Technologies customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Saikrishna Balam
          Jan 2, 2022
          Report
          Copy

          Address: Ameerpet, Hyderabad

          I have closed my swipe machine and i am already returned that mswipe machine 6 or 7 years back but today (15th Dec’21) they debited 350/- from my account without any notice. And bank charged 600/- for ECS cheque return. And bank also charged ECS charges. What is this. I have already closed my mswipe account. Mswipe customer care people not responding to my call. I went to Mswipe office in Kachiguda but office is not there. They are creating fake office address in Google.
          +1 photos
          Mswipe Technologies customer support has been notified about the posted complaint.
          Verified Support
          Jan 03, 2022
          Mswipe Technologies Customer Care's response
          Hi, Saikrishna, We regret the inconvenience caused to you. As communicated over the call, we have waived off your total outstanding rent and it has been updated to zero. Regards, Mswipe.
          Jan 03, 2022
          Updated by Saikrishna Balam
          But the Mswipe ecs charged 350/- from account at that time there is not funds in my account. From Bank they charged 600/- for ecs cheque return charges. Total 950/- is in negative balance showing for my account. I am already checked with bank people they are saying that you need to clear -950/- to your account to continue using this account. Please refund that amount as soon as possible. It is not my problem. It is totally your fault.
          Jan 05, 2022
          Updated by Saikrishna Balam
          Please refund my 950/- to my same bank account which it is charged due to ecs cheque return. I am still waiting for refund. Rahul Makwana Called to me on 3rd Jan’2022 they cleared the outstanding and he said 950/- negative balance will be credited in 48 hours to the same bank account.please check and refund the amount.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            knva40
            from Vijayawada, Andhra Pradesh
            Dec 27, 2021
            Report
            Copy

            Address: machilipatnam

            My name is knv anjaneyulu(Lasya mobiles and systems, machilipatnam)
            iam using u r mswipe swipe mechine in[protected] is canceld the device in feb-2018 and handover the device also i have recept of cancelation and devicce handover recept also but in my account u r deduct the amount in 2021 dec i maild to company about deducting the amount in account there is no responce from u r side
            Mswipe Technologies customer support has been notified about the posted complaint.
            Verified Support
            Dec 31, 2021
            Mswipe Technologies Customer Care's response
            Sorry for the trouble experienced. Could you please send us a mail including your registered mobile number or device id at [protected]@mswipe.com. Our representative will get in touch with you and get your issue resolved on priority.
            Dec 31, 2021
            Updated by knva40
            already two times i have send mail and proofs of amount deduct in bank and device handover receipt also there is no responce from u r side

            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              aren12
              from Pune, Maharashtra
              Dec 27, 2021
              Report
              Copy

              Address: Pune

              Today I got a call saying that the rent 1774 is still pending, excess rental has been already deducted, and also I have not received my refund amount for the device and they are asking me to pay the rent, and this is not a fair practice. I suggest please look into it ASAP and take strict action against this company

              I raised a complaint in the month of Jan-20 and they have collected the device in the month of July-20, still, i paid the rent for all the months and I have closed my restaurant due to COVID-19. they are harassing me

              Please refer below TBK for your future reference:- TBK[protected].

              The device returned in the year on 2020 in July
              Mswipe Technologies customer support has been notified about the posted complaint.
              Dec 27, 2021
              Updated by aren12
              Mob no -[protected]
              Umrn No -[protected]
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                rajgeet
                Dec 26, 2021
                Report
                Copy

                Dear sir
                i had a m Swipe machine in the name of Pizza One which i had returned a couple of years ago . Still the company has debited an amount of Rs 350/- in my account with Axis bank on 15/12/2021. I hereby request a refund from the company and also that this should not be repeated again. thank u
                Mswipe Technologies customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mohamhed Yunus
                  from Chengalpattu, Tamil Nadu
                  Dec 22, 2021
                  Report
                  Copy

                  Purchased Mswipe Aug 2019 and I returned the product but two days before the deducted money from my account.. How it will happen am not using Mswipe but they deducting money plz return my money back.

                  Name - Mohammed yaccub
                  Mswipe Technologies customer support has been notified about the posted complaint.
                  Hi, Yunus, We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gowthaman G
                    Dec 20, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    I have ordered wireless headphone combo on Widgetshunt portal with Cash on delivery option.
                    Got message from ekart that product will get deliver today.
                    While delivering the product below mswipe link have sent as message to pay the money Rs.1599.
                    http://t.mswi.pe/CJivIU

                    I have paid the money through this link, amount deducted from bank account and received below message.
                    "LINK SALE APPROVED INR 1599.00 at TID 42P03943, userId [protected] INSTAKART SERV on 12/20/21 10:30:40 AM, Auth#474244. http://t.mswi.pe/CJivxC"

                    but delivery person said the amount is not received yet, and asked to pay the money through gpay again and raise the complaint, you will receive the money back.

                    So please help me to get the money back as I have paid the amount twice, one through mswipe link and another through gpay.

                    Kindly help me to get the money back please. I have attached the payment details for your reference.

                    Mswipe payment IDs :
                    TID: 42P03943, MID: 42MSP[protected], Rref No:[protected].
                    Tracking ID provided by ekart : WSPC[protected]
                    Order number provided by Widgetshunt : #15443
                    +3 photos
                    Jan 21, 2022
                    Complaint marked as Resolved 
                    Mswipe Technologies customer support has been notified about the posted complaint.
                    Dec 20, 2021
                    Updated by Gowthaman G
                    Issue not yet resolved
                    Verified Support
                    Dec 21, 2021
                    Mswipe Technologies Customer Care's response
                    Hi, Gowthaman, We are sorry you faced an issue. Please share your contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Amit Wadhwani 2
                      Dec 17, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have submitted machine in 2018 but still my money is getting deducted, I had cleared all my dues and machine was taken by their representatives.i complained in customer care but no one helped
                      Jan 22, 2022
                      Complaint marked as Resolved 
                      Mswipe Technologies customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 21, 2021
                      Mswipe Technologies Customer Care's response
                      Hi, Amit, We regret the inconvenience caused to you. Please share your registered number or device id at [protected]@mswipe.com, so that we can address your concern. Regards, Mswipe.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kamal gangwani
                        Dec 16, 2021
                        Report
                        Copy

                        I have surrendered my mswipe pos a long time ago and still rent is been diducted from my account
                        Mswipe Technologies customer support has been notified about the posted complaint.
                        Hi, Kamal, We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kp karthikeyan
                          Dec 16, 2021
                          Report
                          Copy

                          Address: Madipakkam, chennai

                          Deducted money from my account without my knowledge since after closed machine & account transaction with mswipe
                          So refund my amount which you have debited.
                          Mswipe Technologies customer support has been notified about the posted complaint.
                          We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Meghana Athawale
                            Dec 15, 2021
                            Report
                            Copy

                            The card swipe machine which was given to me has multipke scratches on its LCD screen.i demand a new one
                            Mswipe Technologies customer support has been notified about the posted complaint.
                            Hi, Meghana, We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jatinasnani
                              from Ahmedabad, Gujarat
                              Dec 15, 2021
                              Report
                              Copy

                              Refund for unauthorised amount deducted

                              Hello Mswipe team,

                              I would like to complaint that I have been charged today on 15 December, 2021 for Rs.2800.00 with Transaction ID: ACH/TP ACH Mswipe tech/[protected], for which I want a full refund as soon as possible.

                              The Mswipe account was closed with required attached receipt and charges to one your Mswipe employee on 25/11/2020. Your employee confirmed that there will no charges from thereafter.
                              Your...
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              K
                              Kalpanasujan
                              from Chennai, Tamil Nadu
                              Dec 15, 2021
                              Report
                              Copy

                              I am not using Mswipe machine for past 1 year...but now amount is deducted 2450 from my account...please take action and refund my amount...
                              Mswipe Technologies customer support has been notified about the posted complaint.
                              We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details via DM, so that we can contact you. Regards, Mswipe.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jagadesha raghava
                                from VIJAYAWADA, Andhra Pradesh
                                Dec 15, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                In July 2020 we have returned ou mswipe device to agent for account cancellation.. after that there is no response form them...and now we got message from bank that amount 2124rs/- had been debited from your account to mswipe as charges...
                                We gone to bank for confirmation they are saying that's, as consumer I have given authority to them to collect charges ..
                                And we didn't have any authority to them to collect money with out our permission... And this is all happening after one and half year after we submit device ... for what they are collecting charges now...
                                +1 photos
                                Jan 21, 2022
                                Complaint marked as Resolved 
                                Mswipe Technologies customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 21, 2021
                                Mswipe Technologies Customer Care's response
                                We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kirankarpe
                                  from Mumbai, Maharashtra
                                  Dec 15, 2021
                                  Report
                                  Copy

                                  Address: NAVI MUMBAI

                                  Today as on 15.12.2021 got my account deducted for Rs.113.00.
                                  Deails are Your a/c xxxx0649 has been debited by Rs. 113.00 on 15-DEC-2021 by ACH TP ACH Mswipe T[protected]
                                  Kindly resolve this issue my contact no. [protected]
                                  Mswipe Technologies customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 25, 2021
                                  Mswipe Technologies Customer Care's response
                                  Hi, Kiran, Apologize for the inconvenience caused to you. We would like to inform you that the request has been received in the month of February 2018 and the same has been deducted for the February 2018 month, so the same is non-refundable. Regards, Mswipe.
                                  Dec 25, 2021
                                  Updated by kirankarpe
                                  Please check the date when my account was deducted. Please check below details which i posted last time
                                  Today as on 15.12.2021 got my account deducted for Rs.113.00.
                                  Deails are Your a/c xxxx0649 has been debited by Rs. 113.00 on 15-DEC-2021 by ACH TP ACH Mswipe T[protected]
                                  Kindly resolve this issue my contact no. [protected]
                                  I want the refund amount which was deducted unnecessarily fro my account. And one more thing please don't deduct any amount from my account as i already handovered the device to you and no longer user of MSWPIE.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dilawari
                                    Dec 15, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bangalore

                                    Mswipe deducted ₹299 from my savings account today even after me not using their device from 2017. I have already surrendered their device and also have no balance pending for them. Their customer service number no longer exists and they won't reply to any emails. Now whom should I contact to get the refund.
                                    +1 photos
                                    Jan 25, 2022
                                    Complaint marked as Resolved 
                                    Mswipe Technologies customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 21, 2021
                                    Mswipe Technologies Customer Care's response
                                    We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.
                                    Verified Support
                                    Dec 21, 2021
                                    Mswipe Technologies Customer Care's response
                                    Apologize for the inconvenience caused to you. We have shared your concern with our team regarding the additional deduction with reference number TBK[protected]. Your patience is much appreciated. Regards, Mswipe.
                                    Verified Support
                                    Dec 25, 2021
                                    Mswipe Technologies Customer Care's response
                                    We wish to confirm that the amount has been processed the refund of Rs. 299/- on 22nd December 2021. Please find the UTR No KKBK[protected]. Regards, Mswipe.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit