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Mswipe Technologies

Mswipe Technologies — complaint given on on 22.08.2019 but no response received amt deducted rs. 300

Address:rudra collection, at shop no. 009, ram heritage, plot no. 32, sector 12, kamothe, panvel-410209, 410209

I have lodged complaint on 22.08.2019 but not received any updates. Please check details i am kiran shankar karpe mob. No. [protected] [protected]@gmail.com was using your mswipe machine in my shop named rudra collection, at shop no. 009, ram heritage, plot no. 32, sector 12, kamothe, panvel-410209. I had closed my shop in 2017 and handover my machine to mswipe engineer and then no any business made through mswipe technologies. But, now today 22.08.2019 i received mail from my bank of maharashtra that rs.300 deducted from my account by ach tp ach mswipe t[protected]
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Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received, we have investigated on merchant issue and we came to know that amount INR.300/- has been deducted as outstanding rent of the month of February 2018 for the device (device id: [protected]) which is liable deduction. Also want to inform INR.113/- is still reflecting as outstanding rent.
Oct 01, 2019
Updated by kirankarpe Dear Sir,

As i already told that i closed my shop in 2017 and also given that MSWIPE machine returned to their executive then which charges your talking about and the after 2017 you charged for month of February 2018 and still saying outstanding of INR.118 /-
Please check your system twice before you deduct the amount from anyone account.
Kindly do the needful and refund my INR.300/- as soon as possible.
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Comments

This company promotes there product with false statement “immediate settlement and blah blah”
But once you make transaction it will not hit your account after 4 day also.
The person working here are totally fulls and not reply properly just making harassment of people

Don’t work with this company go with other payment api
Reply
Today on 15.12.2021 i got deducted my account with Rs.113.00 for no reason, As i already said i have no longer user of MSWIPE since 2017.
Kindly resolve this issue my contact no. [protected] KIRAN KARPE
Reply

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