[Resolved] Mswipe Technologies — no refund and not give answer and cut phone

Zeel Infotech

from Noida, Uttar Pradesh

Address:

NAVA NARODA, 382330

Topic

User id :- [protected]
Transaction date :- 28/08/2019
Amount :- rs. 22, 000/-
Reference no. :[protected]
My machine number is [protected]

I did use my own swipe tool id: [protected] for my personal use from my own
Sbi credit card just because i have a home loan emi rs.21000 on 15th of every month, i had no cash in my kotak bank account and for emi of home loan and that was not debit on that day so i did used my swipe machine to cash amount for rs.22000 rref num:[protected] and it was mistake but i am sorry for that and i will sure to say that it will not happen in future i had used that money for my security so that i did use.

I will assure you that i will use the swipe machine for my business purpose not for personal use and it was the big mistake from my side and as well it will not happen again

So i begging you to refund my rs.22000

And also please find the attachment of receipt

+1 photos

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Oct 7, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received, we have escalated your issue to our Hold team regarding your refund amount and same it will be resolved at the earliest. Please prefer the request number TBK05367913 for your reference.

Your patience & cooperation in this regards will be highly appreciated.
We value your relationship with us.