[Resolved] Mswipe Technologies — stealing money through ecs from the another bank account which i already been cancelled | |||||
Hello! This is to bring up notice to you that my mobile no.[protected], i had taken your device which you can check with my mobile no. I had already given request to cancel my ecs at when i had brought the your device but it was not been actioned by you at that time even i had also informed the salesman who has sold the device to me, since then there were ecs being sent to my first-aim consultancy's current account in kotak bank a/c no.[protected] and ecs debited and some got return where i had to pay penalty for ecs returned. Till date the amount rs.3307/- has been debited from mentioned bank account, you can also find the attached file for bank statement.in additionally i had already updated my indusind bank account, a/c no.[protected] with you which still in your system and where all transaction is being carried out the charges also being debited as per terms given by you "at first card swipe or transaction" the device monthly charges will be debited. Besides that i have given service request in last year august month to surrender the device but no one has called me back for the same at that time, and in this month on 11th may 2018 i have given request to surrender, i got reply from your customer care that "we will call you in two days" but as pathetic your services no calls again really pathetic! Though the surrender request my yesterday on 29th may there were multiple amount debited you can see in bank statement. Very clearly i am saying you that i want my money back in 48 hrs which was debited total amt 3307/- Please note : if you are failed to transfer my money in 48 hrs in the same account from where it was debited (Kotak bank a/c no.[protected]) then i will see you in court for further legal action. Was this information helpful? | |||||
Jul 17, 2018 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Jun 16, 2018 Mswipe Technologies Customer Care's response Dear Sir, Our representative will get in touch with you in this regards. Verified Support Jun 16, 2018 Mswipe Technologies Customer Care's response Dear Sir, As discussed, we will get your device collected and deinstalled soon . | |||||
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
As per above reply. Yes I have received the call on 16/6/2018 Saturday from retention department of mswipe and today on 18/6/2018 got call from collection executive to collect the device. I will hand over the device to your executive But where is my money which was debited on 29/5/2018 from kotak bank. I have clearly said that please refund my debited amount which was 3307/- would like to request you that as I am handing over the device, the same way I should get cheque or DD from mswipe amt of 3307/-
Regards
Mohan Reddy