Mswipe Technologies — Unethical behaviour | |
On 22nd February 2020, I was contacted by MSwipe representative regarding the card swiping machine from Pune office. I was being offered G2 machine at 4400/- for 14 months. He provided me with the following bank details : KOTAK MAHINDRA ACC : [protected] ifsc KKBK0001765 under the name of MSWIPE 2TECH PVT LTD PUNE. I have made the payment through instant transfer on 28th Feb 2020. After that the representative had not shown up. Nobody distributed the machine when I enquired about it I came to know that my application was not uploaded /profile was not created by that person and so I dont hv anything like application number or registered mobile number. Since last June 2020 I have been sending emails to their helpdesk but they always regret saying they are not able to track the transaction reference number. Is it so difficult to track and refund the amount when the company is dealing in those services!!! I need my refund. Please help me with this Was this information helpful? | |
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Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Jul 15, 2021 Mswipe Technologies Customer Care's response We sincerely regret the inconvenience caused, we would like to discuss this more with you. Please share your contact details with us to connect with you in order to help you. Regards, Mswipe.
Verified Support Jul 19, 2021 Mswipe Technologies Customer Care's response As discussed with you, we truly apologize for your experience and the delay in the refund. We are checking your payment details with the accounts team, kindly help us with 48 hours of time to work on this. We shall get back to you as soon as we have an update. Regards, Mswipe.
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sumedha.[protected]@gmail.com
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Mswipe Technologies Customer Care's response, Jul 19, 2021
Verified Support
As discussed with you, we truly apologize for your experience and the delay in the refund. We are checking your payment details with the accounts team, kindly help us with 48 hours of time to work on this. We shall get back to you as soon as we have an update. Regards, Mswipe.
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+91 11 4701 0204 (Delhi)
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Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011