Mtailmodeecom Flipkart — Asus tuf gaming z590-plus motherboard

Website:

www.flipkart.com

I placed the order for the motherboard on the 9th june 2023 and the motherboard was delivered on the 10th june 2023. I opened the package which was undamaged from the outside on the 11th june 2023 and found that the motherboard had a damaged i/o shield. I raised the issue with Flipkart and at first they said that the motherboard would be replaced but since then they have refused to replace or cancel the order and refund the money.

As evidenced by the long list of complaints here it seems very clear that the seller Mtailmodeecom is not acting in good faith.

This reflects very poorly on Flipkart as well since they don't seem to care about their customer. I am hoping that Flipkart will take some action and resolve this issue.