Mtailmodeecom Flipkart — Damaged monitor

Address:

Sold By: Sri Ramana Solvex Private Limited, Ship-from Address: Sunsat warehousing Pt. Ltd, Hadbast No. 23, Vilage Sampka, Tehsil Farukhmagar 122503, F

I purchased a gaming monitor named BenQ EX 24 inch Full HD LED Backlit IPS Panel with Smart 16:9 HDRi image optimization, Dual 2.5W speaker audio, 1080p from Flipkart from a seller named mtmailmodeecom.When I received the product the box was already tampered with the seal was broken and the box was damaged, but when I opened the product and checked the monitor screen it was broken and to top that the seller has sent me an already returned product which is illegal the seller tried to rip off the returning address which he failed I will attach a photo for that.And when I asked Flipkart to replace my product they are denying my replacement request for no reason I have shared all the required documents they asked for and they still rejecting the replacement saying not enough proof was shared.i also have a video o[censored]nboxing where u can clearly see the product was damaged on unboxing. Now I have no where no go I have purchased this product on emi too which idk why I will be paying for a damaged received product. Please I need help regarding this issue.