Mtailmodeecom Flipkart — Seeking Resolution for Incorrect Product

Mtailmodeecom Flipkart — Seeking Resolution for Incorrect Product - Order ID: OD[protected]

D Dibyanshu Gautam Aug 12, 2023 Aug 12, 2023 This thread was updated on Aug 12, 2023

I am writing to address a pressing concern related to my recent purchase under Order ID: OD[protected]. I greatly value your dedication to customer satisfaction. However, it has come to my attention that the product delivered, an HP DeskJet Plus Ink Advantage 6075 Multi-function WiFi Color Inkjet Printer, is not aligned with my initial requirement. I had specifically chosen the ink tank variant to meet my printing needs. Regrettably, I have received a cartridge type printer instead. While I understand that errors can occur, I kindly request that the Flipkart team ensures that I am not coerced into accepting a product that does not fulfill my intended purpose. My requirement for an ink tank printer is essential, and it's important to me that my needs are met accurately. I have previously initiated return requests, the details of which are rejected request are follows: 1. Return Request No:[protected] 2. Return Request No:[protected] Given these circumstances, I am reaching out to you for your understanding and assistance in resolving this matter promptly. Your support is highly appreciated. Thank you for your attention. I eagerly await your response. Warm regards, [Dibyanshu Gautam ] [[protected], divsingh.[protected]@gmail.com ] [Order ID: OD[protected]] Was this information helpful? No (0) Yes (3)
Aug 12, 2023 Updated by Dibyanshu Gautam Subject: Urgent Complaint: Incorrect Product Received - Seeking Resolution To Whom It May Concern, I am writing to urgently address a concerning matter regarding a recent purchase I made through Flipkart. I sincerely hope that you can help me find a suitable resolution. Order Details: - Order ID: OD[protected] - Product: HP DeskJet Plus Ink Advantage 6075 Multi-function WiFi Color Inkjet Printer Issue: Upon receiving the product, I discovered a significant discrepancy. Despite having ordered the ink tank variant, I received a cartridge type printer instead. This misalignment with my original requirement hampers my ability to use the printer as intended. Previous Efforts: I had made two return requests (Return Request No:[protected] and[protected]) which were rejected by the Flipkart seller Mtailmodeecom Flipkart Request: I kindly seek your assistance in finding a prompt and fair solution to this issue. It's crucial to me that I am not compelled to accept a product that does not meet my needs. I urge for a respectful and considerate approach from the Flipkart team throughout this process. Your understanding and cooperation are greatly appreciated. I eagerly await your guidance and support in resolving this matter. Thank you for your attention. Sincerely, [Dibyanshu Gautam ] [[protected], E-mail address - divsingh.[protected]@gmail.com] [Order ID: OD[protected]]
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