Mtailmodeecom Flipkart — We get defectives computer screen.

I order Product Name - LG 24 inch Full HD LED Backlit IPS Panel White Colour Monitor (24MK600M) on flipkart, 17 july 2023 4pn around I get delivery of product and I open product and start the screen so GREEN Color line come on Screen so I rise return request to flipkart then on 19 july 2023 they automatically reject return request without notify. then again on 19 july 2023I rise return request with attached proof of screen shorts and also talk with customer care representative but again after two day 22 july I get call from flipkart and she tell me I cancelled your request here due to showing on your order but I help you and we accept your return and our person collect this before 27 july 2023. again 25 july I call them and tell them no one call me and nobody come for collection so they told me wait 27 july 3.45pm before your time they collect. but on 27 july 2023 11:00am they mail us like we try to calling you but we can't reach you but this is extremely liar because I did not get any call so same time I call back to flipkart but that person told me wait 3:45pm you get call again but still days over but not get call and we get mail like your request solve out 28 july 2023 3:45 pm but that day also over and still not get any call from flipkart. when I order that time they showing 7 Day replacement policy but they play politics game with me and reject my request and did not get any answer from them. Order Date of purchase is 15 July 2023 and delivery Date is 17 July 2023 and return request on 17 July 2023. under warranty order time policy 7 Days return policy and 3 year warranty, Model No - 24MK600M, FSN - MONFB6JQFJEP7BZX, Complaint no two times - Replacement ID:[protected] / Replacement ID:[protected]
Was this information helpful?
No (0)
Yes (3)
Complaint comments 

Comments

Any update on the replacement?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46723
    Pending
    0
    Resolved
    25444
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information