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MTC Group Complaints & Reviews

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Updated: Jun 11, 2024

Complaints 275

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73

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202

So far, so good. MTC Group is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope MTC Group will keep up the work and continue to help more customers with their concerns even better 🤝

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Poor frequency of 47a

Lack of 29K frequency

Rude behaviour of Conductor and bus driver at C51 Express (Green board) plying between Adyar & Tambaram west

Conductor is not giving exact change to the passengers

traveling to rail nagar (15F cut service)

Most useful reviews

MTC Bus Helpline phone number

Biggest fraud/fake consultancy in bangalore

121h no frequent busses

Bus not stopping at bus stops

MTC bus Checking Inspector Misbehaviour

Poor frequency of 47a

MTC Group reviews & complaints page 3

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I was waiting at the Thiruvanmiyur bus stand for almost 1hr from 4.35 to 5.20 waiting for 95. One bus came by 4.50 and left from there only by 5.20, when asked the conductor said there is a frequency of bus within 5 mins and later when I told my issue he came with nonsense logic. Pathetic and disappointing. If there is no bus at that time, kindly notify at what time bus will be available, atleast we need not be fools and waste our time....

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Address: Madhanadapuram, Mugalivakkam, 600125

Hi

Currently mtc bus route # 26r, 26m, 45b, 21e & 54 operated upto mugalivakkam arasamaram, that services need to be extend upto boundary mugalivakkm (Madhanadapuram), this route extension very helpful to senior citizen. Request to mtc authorities extend the above bus service up to madhanadapuram (Mugalivaakam).
Thanks

தற்போது முகலிவாக்கம் அரச மரம் வரை...

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Address: Pozhichalur, Chennai, Tamil Nadu, 600 074

No bus facility in the morning time (Between 4 and 5 am). From pallavaram to mylapore (21g).   replace all...

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Address: 600026

I had been complaining about this issue for more then 2 months to mtc customer service, all the time they telling same story we inform to terminus here after it won't happen. But still those buses 570 570s 570x are not stopping at thirunagar, vadapalani stop. If we ask to the conductor about this at any situation they not evengiving us a basic respect. People like are depends on the public transport to go office on that bus root like me are...

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Address: Chennai, Tamil Nadu, 603203

Dear sir

I am mahesh from potheri Extn near Srm university Chennai. My surrounding area(tambaram to chengalpatu) is highly developed and population strength is high sir. This surrounding area is many more IT company, manufacturing company &many education institutions in this route for example:- infocus, gapgemini, ford, bmw, many company and Srm university is very famous private university in tamilnadu,...

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Public transportationmtc group poor frequency of 47a
[resolved] mtc group — poor...

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Address: F3 Lakshmi Apartment Chandrasekhar nagar first Street Nehru Nagar thoraipakkam PTC, Chennai, Tamil Nadu, 600097

Hi this is saranya, actually today i started mm y journey frm patinampakkam to ptc quarter's. I gave 30rs to buy ticket,, actually ticket ratebis 23rs so balance 7rs should be given to me. But conductor scolded me in rude words and insulted me in front of everyone. So i need justice because heis doing not only to me, to everyone he is doing, not only him many conductors are doing the same issue...

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Address: Chennai, Tamil Nadu, 600094

Today dec15 th 2019 morning at 8 am cmbt to cuddalore bus delayed. Team members told that the bus timing was 8.10 by 8 am the bus almost full and moved on time at 8.10am. The time keeper stopped the bus timing asked driver to take the bus at 9 am. While i asked for the reason the time keeper behaved very rudely.
I want the concern authority to take proper corrective and preventive action.
Passengers travel with lot of commitment,...

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Address: A3 Block Thenmozhi Nagar 3 Rd Cross Street, Chennai, Tamil Nadu, 600117

Hi,
Bus no 76 from medavakkam to coimbade bus service from 5.00 to 6.20 pm is irregular, as there is no bus is commuting on time. Passengers are waiting for a long time and started to use private autos, but the people cannot offer money that much are waiting for a long time. Facing this issue for a long time. After 6.20 there are series of buses coming one after another at the same time. Yesterday[protected] we all passengers asked...

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Address: 600014

I am travelling from thiruvottiyur to royapettah regularly around 9.00am to 6.00pm most of the peoples wants to get down in ea bus stop but the drivers are not stopping the bus at the particular stop and there is no frequent bus for thiruvottiyur and also the conductor not stopping the bus at wimco nagar bus stop.
Bus 21, 21c from broadway to mandaiveli bus conductors are putting stage 30mins for giving the tickets they are doing...

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Address: 1-13,ANANDHAPURAM, 602021

Dear sir,
I am jacob this is not a complaint but the suggestion behind with sad story i was about to travel from thiruvallur to karikalavakkam my native through bus from thiruvallur bustand i got bus no:tno1 an 0491 route thiruvallur to redhills no:505. Incident happened nearly 1-1:30 pm am with my trespassers seated in the bus near front exit bus driver taken noon meals in bus itself near back exit step within some minute one old...

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Address: tambaram, 600073

From tambaram to siruseri bus route bus number 105 and 105a buses are not arriving properly. For the past 1 month we are very suffering to get the bus more than 90minutes. Every day we are waiting for the bus is not coming. We already complaint this to mtc group. But there is no action taken by authority. We are now catching the tambaram to sozhinganallur and sozhinganallur to siruseri. There is a lot of traffic during the morning time. Kindly...

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Address: Thambaram Bus stand ,Time 5.00 Am route TBM to Chengalpattu., 600025

I want to draw your kind attention towards the rude and irresponsible behaviour of both drivers and bus conductors with the commuters. They look towards the passengers with indifference and behave with them in a very strange and absurd way. They lack etiquette and use filthy language. If will not take action by Transport authorities i'll file case....

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Address: Chennai, Tamil Nadu, 600097

Okkiyampet bus stop is quite a big bus stop as more people boards in and drops off. But only few buses stopping in that stop. Express busses, bus routes - 570s, 570v etc not stopping in that stop. Sometimes if we board in 102 bus also, they say it will not stop in okkiyampet, as it is actually 570 bus and they forget to change the board. The before and next stops of okkiyampet is around 2 kms and people are struggling in the morning and peak...

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Address: Tiruvallur, Tamil Nadu, 602026

Sir, please consider this regard. We need bus services between uthukottai and avadi. It will be helpful for college students studying jaya, hindu like colleges, school students, and people who are working there and for public. It takes nearly 4 hours to travel in 592a and 580x. Also it will be helpful for people who are going to temple. I hope you will take immediate action....

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Address: 11th Main Road, Anna nagar, New sunshine apts, 600040

Has my voter id adhaar card, pan card few god photos around 2000 rs several wallets such as metro cards west side preferred customer cards etc. I travelled by 5a on 17th september 2019 from tnagar and got down in medavakkam. They gave me normal hand ticket worth 29 rupees and i have given my number in tambaram bus depot. Kindly return my purse if anyone have witnessed the same...

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Address: Thirumullaivoyal, Chennai, Tamil Nadu

I have been waiting in the cit nagar bus stand for 1 hr waiting for 47d bus but not even one 47d bus came. I called [protected] to get information about the bus 47d. The person who took the call did not give a propee response and said that the bus will come and cut the call abruptly. I feel it is rude. Whoever sees this message please take appropriate action so that the buses can be made regular and ask your so called customer support team...

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Address: Avadi depot, Tiruvallur, Tamil Nadu

I am appplying students concession from college. All the students are made to pay the highest concession fare i.e. 280 for the first month.This activity is done by Avadi depot officers.

My route i.e. Dashamahan to Perambur.
Bus fare for this route is Rs. 6 in ordinary bus. But they given me the highest concession rate Rs. 280 pass. All the students have incur loss nearly 100 on average. So kindly take necessary action...

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Address: Chennai, Tamil Nadu, 600086

This is really a serious issue.

The buses for example today i was waiting at the satya studio bus stand around 10:20 pm for 29c. Two buses crossed by without even stopping. It was late night and i was the only girl standing there and waiting for the bus.

The drivers job is not just to complete the trip carrying no passengers. The public bus are meant for public help but this few drivers are making the hell...

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In thiruvanamali bus stand. Early morning 3.15 am. we reached சென்னை to thiruvannamalai bus stand. 3.15 to 4.33 am still we are waiting for the bus.. So many buses are cmng but they are not allowed to enter inside the bus. Because that buses all going to villupuram. So they are stopped only particular stopping.local ticket fare was very less. So we are not allowed like they telling. Dated today 19 July 2019...

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