Claimed

MTC Group Complaints & Reviews

1.4
Last updated Mar 28, 2024
Complaints 274
Resolved
73
Unresolved
201
Quick Links
Statistics
Share
Contacts

File a complaint to MTC Group

Having problems with MTC Group ?

File a complaint and get it resolved by MTC Group customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
MTC Group
Customer Service Contacts

MTC Group Phone Numbers

Phone
+91 22 6787 2900
11
11
Fax
+91 22 6725 0964
+91 22 6741 0875

MTC Group Website

MTC Group Head Office Address

401-404 Navkar Complex
Mumbai
Mumbai City District
Maharashtra
India
400069

MTC Group reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
Imman Jebaseelan
from Noida, Uttar Pradesh
Report
Copy

poor bus service

Bus no 27d. Villivakkam to pattinampakkam

Bus service very worst every morning. Drivers conductors not taking the bus in time. They all sitting there and playing without taking bus in time. Every morning we are suffering from this issue. We are waiting for 20 to 30 mins to go. This leads many of the people in suffer, some people getting late to their work place, school and college students getting their classes late. More school...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:2/298, AMD hostel, VGP Prabhu nagar, 2nd street, perumbakkam, Chennai, Tamil Nadu, 600100

Hi team,

This is surya rajagopal. Yesterday i got 95 bus from perumbakkam and taken two ticket for tambaram... They charged us 42 rs.. Which means single ticket cost is 21 rs.. Please refer the attached photos of ticket and bus. I have travelled on green board bus.. Green board ticket cost is only 15 rs.. But they charged everyone at digital board bus ticket fare (21rs)...

Everyone started shouting at conductor....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Alenpaul
from Chennai, Tamil Nadu
Report
Copy

rude behaviour by in charge in enquiry room - tambaram

Address:98 north mada street, 600050

Person in charge in enquiry room at tambaram west depo behaved rudely and abused in non parliamentary words for enquiring about the bus number. Unfortunately i didn't notice his name and he was not interested in assisting me rather he was chatting with some of the mtc drivers. He was irresponsible and rude once i started shouting back at him then he became so polite but still he dint show any intrest in assisting me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indian ocean
from Chennai, Tamil Nadu
Report
Copy

m1, v51 irregular bus timings

Address:A3 block Thenmozhi Nagar 3 Rd cross street, keelkatalai chennai-600117, Chennai, Tamil Nadu, 600117

Hi
The route bus thiruvanmiyur to tambaram via madipaakam, keelkatalai bus services are irregular particular at night after 8.30 till midnight. Passengers are waiting more than 1.30 hours to 2 hours. And who have money travelling in private vans and autos. But what can a low wages person can do. M1 bus services are irregular in timings. They do bunching of buses at one-time. So this should be taken as serious complaint. I am noticing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanmuga Priya Rajasekar
from Chennai, Tamil Nadu
Report
Copy

rude behaviour and attitude of bus conductor

Address:No:1 swamy bakthan street, ramalingapuram, Chennai, Tamil Nadu, 600012

Bus no: tn-01 an-1198, ayj 0455
Time of departure from aynavaram depot : 07.45am.
Date : 04/05/2019
Bus : 23c

The bus conductor refused to give tickets to everyone who dint have the exact change.. And also behaved very rudely asking me to get out of the bus just for not having 2 rupees. This happened to everyone who dint have the change. Never have i ever experienced such rude behaviour in all the years...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Chennai, Tamil Nadu
Report
Copy

improper touching in bus pass

I am a student from Anna university CEG studying Mtech first year . I am from keelkattalai .I have no direct buses.My bus pass from keelkatalai to little mount and little mount to anna university .yesterday after college I went 23C around 4.10pm to little mount.The conductor instead of punching little mount route he ticked in the other box that from keelkatalai to little mount route.because of him I payed for ticket and travelled from little...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Angella
from Chennai, Tamil Nadu
Report
Copy

indecent behaviour of the conductor along with locals

Address:Medavakkam bus depot, 600073

M14 bus traveling time 26-04-19 around 8:30 am the conductor is denying to provide the change to the passengers and treating with illegal and bad words accompanying the locals. Please take necessary action on the indescent behaviour of the conductor behaving rudely along with the locals around there.. The incident happened near medavakkam koot road on 26-04-19 at 8:30 am and the bus reported at medavakkam depot at 8:30 am....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priya Prisha
from Harihar, Karnataka
Report
Copy

misbehaviour of conductor and driver

Address:600044

I'm here to complain abt the mtc busconductor misbehaving to the public. Both driver and conductor they behaved rudely forsimple thing to stop the bus in bus stop instead of stopping they are stopping in signal and compeld the public to get down. Very worst behaviour they are not respect the traffic inspector who supported me.

Kindly take the necessary action.

Bus route 91v thiruvanmayur to vandalur zoo......
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nnnickname
from Chennai, Tamil Nadu
Report
Copy

related to bus fare concession

Address:Kovilpatti to Rajapalaym route, Thoothukudi, Tamil Nadu

Bus t. No 33, no:2403, bus route - from kovilpatti to rajapalayam new bus stand, date: 19th april, 2019, timing - started at 7.58am and reached the destination around 10am.

Incident 1: a woman asked for the bus fare concession (Half ticket for children up to 13 age) for her 6 yrs child. But the conductor (Wearing spectacles) denied just like that and took the full charge.

Incident 2: a family sitting in front...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gattu Kanniah Srinivasan
from Chennai, Tamil Nadu
Report
Copy

bus not gone to destination

Address:3, 600051

Dear sir,

Yesterday i was waited at beach station bus stop more then 45minits due to waiting for 116l because one one bus is there to go my home usually it will come 6pm to 6.15pm and bus also come i asked ticket for parvathy nagar but he given upto sipcot ticket no 660047 and yf-003 for rs.9.00
Suddenly conductor told the bus will not go upto parvathy nagar because rally is there so i am diverted to kkd nagar i asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jameel Basha s
from Mumbai, Maharashtra
Report
Copy

121h no frequent busses

Address:R56/7E, 8TH BLOCK, 4TH STREET, KKD NAGAR, Chennai, Tamil Nadu, 600118

To.
Managing director, metropolitan transport corporation (Chennai) limited
Public relations officer, metropolitan transport corporation (Chennai) limited

From last 1 year me my family and relatives are struggling lot due to no frequent busses and less driver and staff working in my kkd nagar depot as said by depo i charge. We daily using mtc bus 121h no. From kkd nagar to tambaram. I think so some brilliant...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
J
Johnnyguess
from New Delhi, Delhi
Report
Copy

less number of service, not following timing

Address:Sithalapakkam, Chennai, Tamil Nadu, 600126

There are very very limited straight buses (105 bus service) from tambaram to sirusery it hub in chennai. It goes via sithalapakkam area, which is having very limited bus service. All the it employees in sithalapakkam area, especially women working in sithalapakkam are dependent on this bus 105. But these bus drivers are not following any timings, which is causing a lot of problems to common people and women. Some times 3-4 buses will go...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahalakshmi Rajendran
from Ernakulam, Kerala
Report
Copy

bus timings of 27l, 27h

Please make 27h and 27l buses more frequent during peak hours from ea towards ethiraj college so which made students to go late to the college kindly take this into consideration and kindly make a change in buses on time especially during the timing of 8.00-9.00 a. M.27h and 27l and 27s are not coming properly really it id a big bother for the college not only students but also a staff please kindly make a change....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raje rajeshwari
from Thrissur, Kerala
Report
Copy

complain about bus number 248

Address:Chennai, Tamil Nadu, 600013

The 248 bus from vallalar nagar to pudur is not arriving at the scheduled time which you have provided in the bus route. However one or 2 days we can accept but they are providing the bus to the pudur destination. Always making it as short distance as ayanavaram bus depot.in between 12 to 13 pm timing. From 12 to 1 pm no bus is provided for pudur. Hence working people and senior citizens and public are very much affecting by this improper...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Babu Hi
from Palackattumala, Kerala
Report
Copy

buses not stopping at chenganmal bus stop

Bus no: 519 from tiruporur to t nagar is not stopping at chenganmal. If we waive hand than also they are going with speed.

Plz look into the matter as this is happening frequently. This is happening since some days.

We don't have much bus options from chenganmal. We miss our office timings due to this drivers arrogance.

I hope the issue will be resolved as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vj83
Report
Copy

bus frequency

Address:600024

Buses from kk nagar to broadway or vallalar nagar, 17d, 37d or d37 never operate after 9.30pm. The depot says last bus at 9.40. Being in city cant you operate last bus 10 or 10.15 pm??? People here always get stranded. With traffic in city at peak till 8.30pm and travelling from omr its tough to be by 9.30. Do you think we can reach soon??? Hope you understand take necessary action immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
durai_devi
from Chennai, Tamil Nadu
Report
Copy

irregular frequency of service

Address:600081

I have been commuting 159a and 159e service mtc buses via koiambedu to t-h. Road. Sir past two weeks those services have not being from 06:00 pm to 9:10 pm and also the frequency of those services are seldom. Also the night service frequency is very poor. But the 15b services in night time is high and all the buses are running empty. Even the time keeper at koiambedu terminus doesn't know when the night service buses are scheduled.
We...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vickram Akhileswaran
from Madurai, Tamil Nadu
Report
Copy

non mentioning of initial stops in bus pass

Address:Chennai, Tamil Nadu

I used to travel every day from my school (Mrc nagar) to saidapet with my bus pass. Since there is no direct bus i prefer to go to adyar depot and from their i would travel to saidapet police station.
Every day i when i travel i use my bus pass but today (31/01/2019) on 47a (Tn07ah1454) the bus conductor asked me to purchase a ticket even when i had my pass. Also he argued that adyar depot is not mentioned. I also asked him that mrc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanmugam Rajendran
from Chennai, Tamil Nadu
Report
Copy

rash and hard drive

Address:Chennai, Tamil Nadu, 600019

Tn01n8925 (56j). Manali new town bus.. 26.01.19, timing 1:20pm.. Very speed drive in azax to theradi route.. Crossed high speed & blowing sound horn in vchs school & sugam hospital area.. Pls instruct driver to driver to control speed.. They are having some speed limit in some zone.. Pls teach to driver how to drive. Else public will take action. Pls assist to resolve.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalaiyarasi Parthasarathy
from Chennai, Tamil Nadu
Report
Copy

req for don't stop 12

Address:600005

Dear office,
I regularly coming 12 bus, i coming from ice to t. Nagar, only one bus going that way. Now completely stop that bus. I go to office late every late. Not me only so much people waiting that bus, please morning time only please run that bus, we neet 8.45 bus of 12. Dont stop that bus. My kindly reguest please do sir.12 bus is coming bazullah way, please dont change route also....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy