MTC Group Complaints & Reviews

Sir, please consider this regard. We need bus services between uthukottai and avadi. It will be helpful for college students studying jaya, hindu like colleges, school students, and people who are working there and for public. It takes nearly 4 hours to travel in 592a and 580x. Also it will be helpful for people who are going to temple. I hope you will take immediate action.

Has my voter id adhaar card, pan card few god photos around 2000 rs several wallets such as metro cards west side preferred customer cards etc. I travelled by 5a on 17th september 2019 from tnagar and got down in medavakkam. They gave me normal hand ticket worth 29 rupees and i have given my number in tambaram bus depot. Kindly return my purse if anyone have witnessed the same

I have been waiting in the cit nagar bus stand for 1 hr waiting for 47d bus but not even one 47d bus came. I called [protected] to get information about the bus 47d. The person who took the call did not give a propee response and said that the bus will come and cut the call abruptly. I feel it is rude. Whoever sees this message please take appropriate action so that the buses can be made regular and ask your so called customer support team to be responsive and somewhat polite to the people enquiries because that is what they are supposed to do.

I am appplying students concession from college. All the students are made to pay the highest concession fare i.e. 280 for the first month.This activity is done by Avadi depot officers.

My route i.e. Dashamahan to Perambur.
Bus fare for this route is Rs. 6 in ordinary bus. But they given me the highest concession rate Rs. 280 pass. All the students have incur loss nearly 100 on average. So kindly take necessary action to indemnify it.

This is really a serious issue.

The buses for example today i was waiting at the satya studio bus stand around 10:20 pm for 29c. Two buses crossed by without even stopping. It was late night and i was the only girl standing there and waiting for the bus.

The drivers job is not just to complete the trip carrying no passengers. The public bus are meant for public help but this few drivers are making the hell misusing their responsibility and duty for the public.

This is not only the case of 29c route buses but within a week i faced the same issue with 54f and 49 route buses as well. Also saw another passenger (Aged lady) missed the bus number 27d due to the very same reason at stella maris college bus stand.

Am frustrated 😡 because it has been happening frequently now a days. I don't know how much will this forum help.

I also made a call to the mtc complain number for 29c bus complain. First thing they asked me to talk in tamil (Am not from south india, i do manage to speak tamil). Then after i explained the situation he told we will look into it and take action. I was very frustrated at that moment i wanted some action to be taken, i just checked with him what action are they going to take, he then told we need the bus number to take action (Valid point) but then why did he console earlier saying they will take an action??? So it means they just take the calls, assure an action for the complaints and close the chapter.

Seriously? I have been in chennai quite a time and i love the city's transportation facility but it is loosing it's name lately.

I really hope they should be a tracking system to track the buses.

In thiruvanamali bus stand. Early morning 3.15 am. we reached சென்னை to thiruvannamalai bus stand. 3.15 to 4.33 am still we are waiting for the bus.. So many buses are cmng but they are not allowed to enter inside the bus. Because that buses all going to villupuram. So they are stopped only particular stopping.local ticket fare was very less. So we are not allowed like they telling. Dated today 19 July 2019

I was stand in adyar depo and i have to go besant nagar and the conducter give me the ticket and the ticket rate is minimum 7 rupees but they give me the ticket is 11 rupess and i told and the ticket say indra nagar to besant nagar and i told them what happened the conducter say is a minimum rupess... Actually it's will be adyar depot to besant nagar but the ticket indra nagar to besant nagar...

Please take a eligual action

Bus no 27d. Villivakkam to pattinampakkam

Bus service very worst every morning. Drivers conductors not taking the bus in time. They all sitting there and playing without taking bus in time. Every morning we are suffering from this issue. We are waiting for 20 to 30 mins to go. This leads many of the people in suffer, some people getting late to their work place, school and college students getting their classes late. More school and college students are using this bus route, but they are not considering that. Taking one bus with full of load. So that from start point itself many boys and gents are traveling in foot board. If bus taken within 5 to 10 mins only at morning, it will easy to everyone for safe riding. Today also we had bad experience.

Hi team,

This is surya rajagopal. Yesterday i got 95 bus from perumbakkam and taken two ticket for tambaram... They charged us 42 rs.. Which means single ticket cost is 21 rs.. Please refer the attached photos of ticket and bus. I have travelled on green board bus.. Green board ticket cost is only 15 rs.. But they charged everyone at digital board bus ticket fare (21rs)...

Everyone started shouting at conductor. But he did not even listen to them..

I tried to complaint about this incident... I searched in google and found some government sites and blogs.. But when i submit the complaint, it throws an error page...

Toll free numbers and other landline numbers nothing was helped me...

Please help me on this

Regards,
R surya.

Hi
The route bus thiruvanmiyur to tambaram via madipaakam, keelkatalai bus services are irregular particular at night after 8.30 till midnight. Passengers are waiting more than 1.30 hours to 2 hours. And who have money travelling in private vans and autos. But what can a low wages person can do. M1 bus services are irregular in timings. They do bunching of buses at one-time. So this should be taken as serious complaint. I am noticing this for 1 year.. What mtc officer's are doing..

Bus no: tn-01 an-1198, ayj 0455
Time of departure from aynavaram depot : 07.45am.
Date : 04/05/2019
Bus : 23c

The bus conductor refused to give tickets to everyone who dint have the exact change.. And also behaved very rudely asking me to get out of the bus just for not having 2 rupees. This happened to everyone who dint have the change. Never have i ever experienced such rude behaviour in all the years of travelling in mtc. Especially these 23c buses never stop near the bus stop of adayar depot, making it soo difficult for all the elderly and physically challenged people. These conductors never realise that their behaviour and attitude is affecting so many people. Really disappointed to start my day like this.

I am a student from Anna university CEG studying Mtech first year . I am from keelkattalai .I have no direct buses.My bus pass from keelkatalai to little mount and little mount to anna university .yesterday after college I went 23C around 4.10pm to little mount.The conductor instead of punching little mount route he ticked in the other box that from keelkatalai to little mount route.because of him I payed for ticket and travelled from little mount to keelkatalai since the conductor did not accept bus pass since already punched .

M14 bus traveling time 26-04-19 around 8:30 am the conductor is denying to provide the change to the passengers and treating with illegal and bad words accompanying the locals. Please take necessary action on the indescent behaviour of the conductor behaving rudely along with the locals around there.. The incident happened near medavakkam koot road on 26-04-19 at 8:30 am and the bus reported at medavakkam depot at 8:30 am.

I'm here to complain abt the mtc busconductor misbehaving to the public. Both driver and conductor they behaved rudely forsimple thing to stop the bus in bus stop instead of stopping they are stopping in signal and compeld the public to get down. Very worst behaviour they are not respect the traffic inspector who supported me.

Kindly take the necessary action.

Bus route 91v thiruvanmayur to vandalur zoo...

Bus t. No 33, no:2403, bus route - from kovilpatti to rajapalayam new bus stand, date: 19th april, 2019, timing - started at 7.58am and reached the destination around 10am.

Incident 1: a woman asked for the bus fare concession (Half ticket for children up to 13 age) for her 6 yrs child. But the conductor (Wearing spectacles) denied just like that and took the full charge.

Incident 2: a family sitting in front row of the above said woman asked for the concession saying the child age is10 yrs 10months, but the conductor denied and took the full charge saying the kid may be below 13yrs, but has grown taller hence we'll consider only the ht. Not the age.

Noticing these incidents, i checked the bus interiors for the complaint no, but among the 11nos, 1800#56151, two nos has been deleted (Consider hash tag as deleted no). I am just informing (Not complaining) about the above said robberies by the public servant itself to the public.

Dear sir,

Yesterday i was waited at beach station bus stop more then 45minits due to waiting for 116l because one one bus is there to go my home usually it will come 6pm to 6.15pm and bus also come i asked ticket for parvathy nagar but he given upto sipcot ticket no 660047 and yf-003 for rs.9.00
Suddenly conductor told the bus will not go upto parvathy nagar because rally is there so i am diverted to kkd nagar i asked to conductor why cant u change name board suddenly he shouted me but all the buses is going parvathy nagar he is having a personal work at kkd nagar bus stand so thats y he divered to kkd nagar take up to matter seriously because yesterday suffered more then 12 passengers

To.
Managing director, metropolitan transport corporation (Chennai) limited
Public relations officer, metropolitan transport corporation (Chennai) limited

From last 1 year me my family and relatives are struggling lot due to no frequent busses and less driver and staff working in my kkd nagar depot as said by depo i charge. We daily using mtc bus 121h no. From kkd nagar to tambaram. I think so some brilliant brainless idiots are working in my area depot. Why because without the intimation they changed the bus no 170t to 121h. After that buses reduced from 9 to 6.. Now only 6 buses are running and inefficiency in timings.. More than 1.30 hrs am waiting for one bus.. Now am working at guindy. Daily if get bus in correct time up and down travel time is 3hrs but now it takes 5 hrs for me n so many people suffering. While 170t buses duration i'll get buses within 30mins. Sometimes i'll get 1 buses and 3 share autos to reach home. It cost 70rs. But salary is very low.. Pls do something and arrange buses for at least one hr once. Today i met with one conductor very good person. He shared some information about collection that while 170t duration the collection was very huge and now also somewhat ok but no more buses and also no driver and incharge of depot is waste and drivers and conductors they are not doing their as well wasting timing. From morning we need frequent buses 8 to 10 and night from tambaram 7 to 9.. Pls do need full asap.. I hope that gov will do this.. Thanks in advance.. Pls give this high priority..

There are very very limited straight buses (105 bus service) from tambaram to sirusery it hub in chennai. It goes via sithalapakkam area, which is having very limited bus service. All the it employees in sithalapakkam area, especially women working in sithalapakkam are dependent on this bus 105. But these bus drivers are not following any timings, which is causing a lot of problems to common people and women. Some times 3-4 buses will go at same time and many times not even a single bus comes for more than 3 hours. Especially at night times. It became a big problem for working women residing in sithalapakkam area. Kindly take some necessary action on this please.

Please make 27h and 27l buses more frequent during peak hours from ea towards ethiraj college so which made students to go late to the college kindly take this into consideration and kindly make a change in buses on time especially during the timing of 8.00-9.00 a. M.27h and 27l and 27s are not coming properly really it id a big bother for the college not only students but also a staff please kindly make a change.

The 248 bus from vallalar nagar to pudur is not arriving at the scheduled time which you have provided in the bus route. However one or 2 days we can accept but they are providing the bus to the pudur destination. Always making it as short distance as ayanavaram bus depot.in between 12 to 13 pm timing. From 12 to 1 pm no bus is provided for pudur. Hence working people and senior citizens and public are very much affecting by this improper managing. Kindly look this issue.