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MTC Group Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 274
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MTC Group reviews & complaints page 6

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T
t raghaavan
from Chennai, Tamil Nadu
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mtc driver and conductor rude behaviour

Website:google

I am t raghavan retired from indian overses bank. On 30.05.18 at 5.45 pm i was waiting for 11g from broadway to kk nagar for 50 minutes. At 6.35pm one 11g has come. I asked for delay since my legs are paining. Both conductor and driver are using filthy and vulgar language. Driver came forward to hit me in uniform. On duty is this the way they are behaving like slum people. Please take stern action and this should not happen again. Mtc already...
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M
Madhavan M
from Chennai, Tamil Nadu
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my account missing amount

Address:381

My account missing amount rammy circle rammy pest game waht sir need my account missing amount sir rammy hand over my i'd. Bank ditale, draving i'd, for warde sir tournament game best iam club game best totay morning iam rammy account 200 for warde sir tournament jakpat iam ply rammy sir allowed rammy game best game sir all i'd and bank details for warde sir please...
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P
Presica
from Chennai, Tamil Nadu
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buses late

Address:600126

Tn 01n 5540 - 51b (Karanai to saidapet)
Coming late and a old lady fainted standing under sun
The roads are digged and there is no proper shelter or bus stand in sithalapakkam area.
This is a total disgrace when there are 3buses already should have crossed but there were no buses for (1hour)
When people stand under sun they get dehydrated and faint.
Since people who are not much educated travel in these...
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O
OficialSk
from Bhubaneshwar, Odisha
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bus conductor bad behavior - mtc

Address:Chennai, Tamil Nadu, 600053

Last few months, i am finding many conductors and drivers are very rude and harsh with the passengers and pass byers.

I know its not an easy job on a busy day, but these conductors should learn some manners and decency in public. This was the incident happened on 28th march 2018, bus reg. No. Tn01n7957 ambattur ot to t. Nagar, 147c.. Conductor was very rude and harsh with the passengers (Even senior citizens and ladies too)...
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S
selvigop
from Chennai, Tamil Nadu
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25 e bus not operated regularly from k. k. nagar depot

Address:600083

Only one bus in the morning i. E. 25 e is operated from k. K. Nagar depo at 8.55 am for government servant. But for the two weeks some days this bus is not coming. Today[protected] this 25 e bus has not come. I request you to kindly make it regular because most of the government servants are believing this bus and if it is not coming we are going to office late....
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L
Lallitha S
from Coimbatore, Tamil Nadu
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extra charges

Boarded tn01g 4772 - 21g bus from avatar gate hotel to thiruvalluvar statue mylapore by 7.45pm on 02.02.18. It is a extends bus. Issued ticket for rs.10.00 instead of rs.9.00. Informed by the conductor as not having the option in his hand machine. Ticket given up to queen mary's college. Why are you targetting middle class. If we tell tomorrow that we are not having rs.2 change will you accept
Why you have taken the bus when option...
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S
sivadhanam
from Chennai, Tamil Nadu
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poor frequency of the bus 21l (mtc bus - chennai)

Address:600042

I would like to complaing about the poor frequency of the bus 21l operated between velachery and broadway.

Sometime we have to wait for more than 1 hour and even after it does not come and we have to take a auto or cancel our schedule. Not always and not everyone can afford to do that.

Think about the daily wagers, school/college students who travel everyday.

This kind of delay or absence of arrival...
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S
suresh(Hater of MTC from 16/11/2017)
from Hosur, Tamil Nadu
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rude behaviour of checking inspectors

I was travelling from beach to thiruvottiyur on 16/11/2017 at 9.00 pm.in tolgate depot two checking inspectors get into bus and asked my pass i shown but its my first day with 1000 pass but they dragged me outside bus speak rudely... I want to ask u some question... Is this the way u treat the public... Is they are checkers are gundas... Is this public department or gangster staffs department......
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K
Kumar Kalam S
from Lalganj, Bihar
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deluxe bus not stop at vijayanagar

Address:600073

Hi sir,

Respective mtc department, kindly note we are from vijayanagar (After santhosepuram stop) recently we noticed all the mtc bus will stop at vijayanagar, but no deleux buses stopping at that stop except 51.

Kindly review your notice board attached for your reference.

Please assist to ask all drivers to stop all buses at vijayanagar.

Bus no not stopping 5a 95 99
br...
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K
Kamalraj Avk
from Kottayam, Kerala
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complaint to mtc bus conductor of route no. 519@ kai 0894

Address:Chennai, Tamil Nadu, 600002
Website:[email protected]

Sir,
I am kamalraj, journey by mtc bus of 221 from central to thiruporur on 5.10.17. At 9.00pm the bus under breakdown near tidel park stop. So i am change the journey by mtc bus no 519 @ kai 0894 depot. Bus fully rush, l am in step, the conductor asked ticket i will show my ₹1000 pass. But conductor shouted to me and used abused bad words. I am get up am l asked why are shouting? Immediately conductor told get down from the bus....
+3 photos
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M
Manjamuthu Iyyappan
from Mumbai, Maharashtra
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balanced ticket amount not give

Address:Chennai, Tamil Nadu
Website:www.mtcbus.org

Good morning sir/mam,
I am iyyappan. M my mobile number is [protected] i am an engineer.. I have travelled avadi to cmbt on sunday (10/09/2017) 6.51am. At bus root number is 77, ticket number t-a86830, vehicle registration number is tn 01 n-4532 and depot number avi 0458... I gave rs.15 to conductor my ticket fare is rs.11 balance rs.4 he wont give, after i reached my destination again i asked my balance to conductor, suddenly he...
+4 photos
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J
Jiya Prasad
from Perambalur, Tamil Nadu
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I lost my brown color purse

Address:Chennai, Tamil Nadu, 600097

I got in 19b saidapet to siruseri at 8.15 am and i reached sipcot by 9 then in the mean time i think my purse fell down while putting in handbag. Please help me i have all the documents in that adhar, pan and voter id cards. My photo was also there then anyone can recognize me. Please do help me and i had all my debit cards and food card. Be human and help human. Be kind. Do justice....
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M
MeHak PuRi
from Chennai, Tamil Nadu
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conductor refused to return change

Address:600073
Website:mtc

I was travelling from east tambaram to santhosapuram in an mtc bus (Bus no. Photo attached). I took the ticket as i entered the bus and the conductor was supposed to give back the change.. As most of the times the conductors give the change after sometime.. I thought even this person will give the change later.. But as my stop was nearing.. I went up to him and asked him "anna change?", he replied to me by saying that he doesn't have change...
+3 photos
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P
prabhumohan981
from Hosur, Tamil Nadu
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bus driver speaking over cell phone while driving the bus.

Address:600055

Bus route 61k (Avadi to new kanni amman nagar) bus registration no. Tn 01 n 5431. Dated 01/08/2017. Incident timing 10:30 am while traveling from new kannai amman nagar to avadi. Bus driver carelessly driving bus operating his mobile phone, talking over the mobile phone.

Please take proper action on him. Please restrict the use of phone on bus drivers to avoid unnecessary and unwanted accidents....
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P
Padmanaban402
from Chennai, Tamil Nadu
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not stopping bus stop - bus no 91

Address:600117
Website:www.mtcbus.org

Bus no: 91
Towards : tambaram to thiruvanmiyur
Bus depot no: adi 2348
Date & time : 17.07.2017 & 11:00am
Stop name: pallava garden

Reason : not stopping pallava garden bus stop

Compliant : i asked to previous stop again 3 times told the contractor but not stopping bus stop. He told the 1000 pass not stopping the bus stop. Only ticket buy bus stop immediately bus stop.
Walked...
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S
Seshadri Orathi Pathangi
from Chennai, Tamil Nadu
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Misbehaviour

Address:6000878iqen

I am a senior citizen 77 years old and had come to get my bus pass (Senior citizens pass) to vadapalani bus depot.
I came a bit late ie 1.03 noon when the window was open and the officer was issuing passes.
He said i am late and asked me to come after 2.00 noon which is understandable. I politely requested him saying please help me
He was rude and shouted at me and told me in tamil veruppu eyuthde poiya and slammed one...
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M
Mathew Joshy
from Nattam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor frequency of 47a

Address:Chennai, Tamil Nadu, 600034

I board 47A from the kilpauk bus stop to it bus stop on a daily basis for my work.

This is to bring notice about the poor frequency of the bus it come only every 40- 55 mins as opposed to the 15 minutes it's is supposed to.

Due to this people are late to work and school and most importantly the bus gets over crowded which also includes kids hanging out of the foot boards of the bus, if this frequency issue isn't...
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I
Issac Jebaraj
from Jayamkondacholapuram, Tamil Nadu
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Worst ever seen is avadi to periyapalayam service

Address:601103
Website:Na

Hi,
I don't know will this make a change but I hope so.

Avadi to periyapalayam bus services are the best in worst of all. They have no proper timings. Depo people's have no good answers. No bus after 8:30pm only available at 10:30pm.

But the busses will be arriving to Depo more than 4 or 5.

They are doing like who his going to ask them.

If anyone available to take action....
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K
K Prema
from Chennai, Tamil Nadu
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Bus stop needed at Vivekananda House Beach road

As regular visitors to vivekananda house, we find it difficult to drop and board at the bus stop provided opposite to the illam. Though there is a bus stop constructed, none of the mtc buses stop there. We r walking upto queen marys college to take bus towards santhome. A walk in the reverse is also quite far to reach a bus stop-chepak stadium. Also, as this is a tourist spot, it wil be helpful to attract crowd by providing the bus stop facility...
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A
albinvellaram
from Chennai, Tamil Nadu
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Rude behavior of bus conductor

Address:603103

I boarded a MTC bus from Hindustan University Stop, Padur on 25th April 2017, 9.20 AM.
The bus No. was TN 01 N 8214.

I gave conductor money for ticket and he gave me balance money but he hesitated to give ticket. I asked him multiple times but he didn't gave me ticket.
He was forced to give me ticket since other passengers started listerning.

The bus was moving in Sholinganallur direction. I asked...
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