MTR Foods — Insect insidepacket

MTR Foods — Insect insidepacket

S ss179 from Thane, Maharashtra Jan 10, 2022 Jan 11, 2022 This thread was updated on Jan 11, 2022

Hello, I had recently bought MTR ready to eat packet - Khaman Dhokla. The date of Packaging was 07/2021. As soon as I opened I found 2 insects inside the packet. I feel this is a very serious concern as it could harm my health had I not noticed it. It is very irresponsibility from the MTR team to not audit the packets properly before selling. Kindly .ok into the matter. I need a compensation for it as it is matter of my health. Thanks, Sahana Sreedhar Was this information helpful? No (0) Yes (0)
MTR Foods customer support has been notified about the posted complaint.
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MTR Foods Customer Care

from Bengaluru, Karnataka

Jan 11, 2022

Verified Support

Dear Sahana Sreedhar,
Greetings from MTR Foods!!!
We are in receipt of your email dated[protected] pertaining to our product “MTR Khaman Dhokla" and have noted its contents.
We at MTR treat the feedback of our customers with utmost respect and look into them very seriously.
We request you to provide your complete address and mobile number to contact you and take further course of action.
Also we request you to share the details such as Lot No. and Mfd. details to enable us in investigating the subject matter.
We thank you for writing to us and looking forward to your kind co-operation.
Request you to continue patronage of MTR products.

Regards,
Customer Care