Mts — Balance deducted without information from my mobile | |||||
My MTS mobile number is [protected].on 30th may rs10 has been deducted from this number, then I complained to customer care same day at 6:14pm.they regiregistereda complain and said " your balance will be refunded within 24hrs."on 1st June I called customer care again they said "due to some technical problem your balance hasn't been refunded but it will refund soon I sent your number to our siniour department."I asked if my balance will deduct again? they said no ...you can recharge your account. on 3rd june I recharged my account by rs50 and then my total balance was rs41.02. But at the morning I saw it was only rs1.02.no massage received by me. after 8:00am I saw it was only rs0.02. total rs51 has been deducted. I shocked again.and I understand that MTS is the fraudest company.and I decide to port out from MTS.THANK YOU MTS carry-on ... Was this information helpful? | |||||
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||||
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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