Mts — Complaint No: jun/6540 raised on 24th June 2015 and Jun/8137 raised on 29th June which was for not meeting TAT for the first complaint

bosewinny

Address:

Bangalore, Karnataka

Complaint No: jun/6540 raised on 24th June 2015 and Jun/8137 raised on 29th June which was for not meeting TAT for the first complaint. On 1/07/2015 got sms that both complaint has been closed. This complaints were initially raised for no speed for a 3g+ connection for which am paying more than 1000 rs per month.Pls look in to these fraudsters activity

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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

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Comments

bosewinny

Please look into it as am paying on time every month.Now its been not working and because of which i had huge escalations in work. So please make sure they are penalised for the same or else give discount to my this month bill.MTS people already took log and find its way below 200kbps which is not acceptable for a 3G+ connection.Please do something against these irresponsible team

bosewinny

Will there be any update or require years for atleast a reply. In between my 3rd complaint Jul/384 also got closed saying resolved wherein they were not able to provide any solution
There is a packet loss of nearly 20% and still the MTS people are hiding and escaping from taking the responsibility.