Mts — Complaint regarding MTS internet speed

Address:	Kottayam, Kerala, 686636
Website:	mtsindia.in

I am a MTS customer No :[protected] I am facing speed related issue from last 3-4 weeks.I informed MTS several time (compliant no.DEC/3194, DEC/7478, DEC/7620), most of these complaints are closed without calling me by saying no answer.and some time they said that it's because of terrain issue . I was using MTS for past 2month with 2.5 MBS so the issue is not because of terrain. I contacted an MTS engineer he said that its the problem of MTS Tower . My friends in monippally who have mts have the same problem, they also tired to complaint but MTS closed it by saying its your device issue. Hoping that MTS will consider my problem and repair their network tower soon as possible Thank you