Mts — Data card not activated from[protected]

Address:	Chennai, Tamil Nadu, 600053
Website:	www.mtsindia.in

Hi,
My name is Abhishek Saji Mathew and I am currently residing in Ambattur, Chennai.I have ordered for an MTS data card and last Sunday[protected] two sales person whose name was Bala and Rajendran came to my house.They demanded an activation charge of R.s300 and one months advanced payment of R.s1000.So as a total I have paid them R.s1300 in advance as they demanded.The data card was supposed to be activated by Monday[protected], and now it is the fifth day and the connection is still not activated.I make calls to the MTS customer support three times a day just to hear the same kind of lame excuse from the customer care executive.If I try to contact the local sales person he is repeatedly disconnecting my call.I am a person who relies completely on internet to run my business and I work from Home and it is costing me extra money to recharge my mobile data and to make calls to the customer care agent.I have asked them to cancel the data card and refund me my money to which they responded ironically stating that "we don't have an option to refund your money back".I have also asked them to raise a compliant and give me the reference number and the same statement came back again "WE DONT HAVE AN OPTION TO RAISE COMPLAINT".I am here in the midst of nothing where I have lost my entire hope and is now afraid whether I will be loosing my money.If you have an option to listen my calls, you will understand the number of lies they have told me.This is the worst customer support I have experienced in my entire life.I wish you to look into this issue seriously and warn the company, so that they will have at least some interest to look into my grievances.
And to those who are reading this.If you have no other option also please do not go with MTS data card.They are thieves sitting to loot the customers money.Even after it is activated the speed will be far less than the promised speed.
I request you to kindly look into this issue seriously take necessary action.I have provided the necessary information below
MTS call center No:[protected]
My Data Card No:[protected]