Mts — Data card not working so requesting for refund

Address:

Chennai, Tamil Nadu, 600095

Dear Sir/madam, MTS complaint number : 5910840 Data card number : [protected] My Name : Sadhasivam I have purchased this data card last month(Sep) around 15th (executive mentioned that invoice will be send to my mail id but till now it not reached me)and this was activated on 18th but data card was not working so I have raise complaint with MTS and they sent their engineer and confirmed that MTS data card will not work so one of their executive name called Gowtham confirmed to take back the data card and returned the initial amount Rs 1000 to me on Sep 26th and after that I got a call from MTS Vipinesh on oct 6th stating that amount will be refunded once i handed over the data card and purchase invoice. As I mentioned above I have not received the invoice to get my refund in the showroom mentioned by MTS guys. Everytime when I call this guys no proper support, i have to escalate and argue and get the current status. Kindly request you to help me to get the refund from this guys