[Resolved]  Mts Data Card Service Provider. — I am totaly disappointed with MTS data card service.

Address:

Surat, Gujarat

Dear MTS, MTS data card No. - [protected] there is nobody to listen customer complain, and all ur employee said that here no facility for customer all facility for MTS to earn money from customer to make him(Customer) fool, I did recharged with 999 in my prepaid dongal @ 29/9/14, automatic plan change without updation to us, not even via mail, call or message. there after i did recharge with Rs. 499 to get 5gb recharge 2 times in a one day @ 11th Oct 2014 . there, retailer has no idea to ask questions to customer that which recharge u r useing nw. limited or carry forward. afterthat ur customer executive said that here in MTS we cannot change plan. when ur oold plan finished then after @ 28th oct 2014 u can get speed of recharge 499 till 9th nov. 2015. nw i want to cancle my old limited plan and want to use my 5 gb carry forward plan from now. ur customer executive had not gave satisfied answer. even i talked with ur superviser, he cut my call 3 times and did not listen me. how can i use MTS in future. there in MTS not even facility to take money from retailer and cancle. recharge same day. I hope u will give facility to customer. i m totaly disappointed wit service cause there no system for customer. My contact No. [protected] Oxilon burners co. www.oxilonburners.com