Mts — Data dongle

Address:	New Delhi, Delhi, 110019
Website:	Www.Mtsindia.com

This company and product has given me problems starting from day 1. First their wifi dongle could not be used for wifi and had to be connected to the laptop for data use. Second the speed of the connection was terribly slow that made surfing very tedious. Third the customer care was slow to respond and unhelpful. An example being when my dongle was not getting any network the customer care told me that i was in a low connectivity area and there was nothing that they could do about that and this was after using that dongle in that area for a year. Fourth even after demanding the connection be cancelled since i am not getting any network and so unable to use dongle, i am still asked to pay subsequent month bills despite MTS not providing any connectivity.