Mts — Duping Customers with hoax reactivations #MTSfeedback

Address:

New Delhi, Delhi

MTS number: [protected] Mail recieved from MTS apellate states the connection has been temporarily deactivated since 27th August https://gyazo.com/73deea965f737956f6af1483e44b454d May I know why when a permanent disconnection request was placed on 23rd June'15 Request number: 180040 https://gyazo.com/84b90e34f39f2204265dad6bf2bb7f9c Bills are being continuously raised even after disconnection request was placed. They are sending me advocate notice etc for non-payment of bills I was then informed that if I clear my last bill they will permanently disconnect the connection, but again a new bill was raised! This is sheer customer harassment and will not stand in court of law eiither. So why waste your time and customers time. How many mails do I have to keep on writing for a damn disconnection and to waive off bills as I am not liable to pay any bills post 26th June 2015 as disconnection was confirmed from MTS. Why was it in active state when a disconnection request was already placed? Disconnection request number 1800040 Moreover customer was not informed about its active state When you check the usage post 23rd june You will find no data was consumed as customer never ordered for a reactivation nor was informed about it So on what grounds was the connection in active state when a disconnection request was already placed and conformed by mts why are false bills being raised and customer being harassed day and night by calls, smses and mails? Please clarify