[Resolved] Mts — Fake Balance Deduction | |
I have recharge my MTS mobile([protected]) with 121 rupee on 09 march2014 and getting 100 as main account balance and 25 rupee as promo balance with validity April 08 2014.
Now on 16 March 2014 when I check my balance, it displays 76.14 rupee in main balance and 0 in promo balance.
Within this 7 days I call hardly for 70 minutes and my current tarrif plan is 1paise/2sec. I don't know how they deduct such big amount.
When I contact with customer care they told me that fm gold service is activated, but I don't know who activate this.
Please take some necessary action so that I can return back my actual balance. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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