Mts — Fraudulent Service by MTS

Address:

Bangalore, Karnataka

I purchased a MTS wifi dongle ([protected]) on 7th Jan 2015 . When I asked for a demo, they denied and promised saying I will get at least 3 MBPS. From day one, I have never got a speed more than 0.5 MBPS (Many times the speed is less than 0.1 MBPS). I raised Multiple complaints - JAN/4422, JAN/5385, JAN/7739, FEB/3206 but useless. They didnt even had the courtesy to call me back. They simply closed all the complaints without any updates. Every time I have follow up for each complaint to know the status. I AM FED UP.For complaint, FEB/3206 - they closed it saying the max speed I can get in my area is only 300kps(0.3mbps) . If that is the case, why did they false promise that I will get 3 MBPS and sell their product. No one will pay Rs.999 and buy a data card for getting 300Kbps speed. I requested them to disconnect the connection and take back the data card and refund the money (Rs.999). But they say they cannot take back the data card and wont refund.Its a utter waste of money. What will I do with that data card now? Please help me.