Mts Global — MTS is cheating ...They offer 20 GB but provide only half of that ......

MTS offers lot of double data offer ( e.g for Rs 999 they offer 10+10 GB ) . However from the very beginning i noticed that i get a message that my data utilization is full and need to recharge . Couple of times i did it and the customer support team was keep calling me every 10th or 12th day to recharge . This makes me suspicious and i have decided to check this . Once i got the message that data limit of 20 GB is full within 15 days and i called their call center . The person told me the same and i asked him how much i have utilized . As expected he confirmed i used only 13 GB and after my arguments with him he did some thing and it started working . On next recharge also happened the same thing . This time the representative told that my utilization limit is over and to my surprise it was utilized only 9 GB .Again after arguments he accepted his mistake and told sorry for what he did . I have complained their customer care and then to appellate team . Both of them not ever checked the case and when ever there is a conversation without any basis he keeps telling its my problem . There looks to be no responsible managers also . Last time there chat support person disconnected without answering my question and the on cal person put me on hold without my consent when i was taking thinking that i will disconnect after some . They keep cheating millions of customers and nobody worried about anything within MTS as the managers are looks like sleeping There is no way to reach their higher authorities beyond appellate team and appellate team playing / showing their ego with customers as they know no one else could touch them and feels supreme authority . I am planning to switch the data card rather wasting money with such cheaters .